Application Support Engineer
- Employer
- Chenega MIOS
- Location
- Arnold, Missouri
- Posted
- Sep 23, 2022
- Closes
- Oct 18, 2022
- Ref
- 23001
- Function
- Engineer
- Industry
- Government and Public Services
- Hours
- Full Time
Summary
The Application Support Engineer will be part of an integrated Operations & Sustainment team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities and is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfaces.
Responsibilities
Qualifications
Knowledge, Skills and Abilities:
#NJVC, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program
The Application Support Engineer will be part of an integrated Operations & Sustainment team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities and is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfaces.
Responsibilities
- Work with on-site database and system administration support personnel to convey and investigate system anomalies.
- Investigate operational issues and perform problem escalation with a vendor, factory, and on-site Subject Matter Experts (SME) as required.
- Ensure system issues are identified and resolved, minimizing operational impacts.
- Other duties as assigned.
Qualifications
- High school diploma or GED equivalent
- 2+ years of relevant work experience to include:
- Experience with UNIX/LINUX-based operating system
- Experience with Oracle or other relational databases
- Experience in scripting
- Experience with Microsoft Office - Excel, PowerPoint and Word
- Security+ required
- TS/SCI clearance required
- The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief
Knowledge, Skills and Abilities:
- Ability to provide rotating site support (24x7) to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required in a high-paced environment
- Panama Night Shift 7pm to 7am ( 2 on / 2 off / 3 on / 3 off )
- Working knowledge of UNIX/LINUX-based operating system
- Understand principles of SQL query language and operating systems
- Basic knowledge of computer networks, including file transfer protocols
- Strong communication skills, both written and verbal
- Works well in a team environment and is self-motivating
- Ability to travel as required
- Ability to work independently and yet be effective within a team setting
- Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
- Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
- Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others
- Excellent skills in Microsoft Word, Excel, and other Office applications
- Proficient with Microsoft Office applications, and experience working in a home office setting as well as the ability to train end-users on frequently asked technical issues
- Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desiredGood problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
#NJVC, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program