Baltimore Branch Manager

Baltimore, MD
Sep 09, 2022
Sep 24, 2022
Full Time
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Branch Manager - Baltimore The Baltimore Branch is comprised of a $170M gross written premium book of business encompassing business from across all the Chubb segments, including Commercial Insurance, Major Accounts, Personal Risk Services, Financial Lines and Small Business. The Baltimore Branch Manager position has matrix management responsibilities for all local employees and reports to the Mid-Atlantic Regional Executive Officer. The Branch Manager is responsible for successfully driving the financial and strategic performance of the Baltimore Branch. The responsibilities include leading and executing activities which achieve the Branch goals related to business development, distribution management, agent/broker/customer penetration, retention, and staff development. Additionally, the Branch Manager will collaborate with the REO, Regional and National Managers and other network and corporate resources to drive results, implement process improvements and to maximize efficiencies. The Branch Manager is specifically accountable for: *Providing direction and leadership in driving consistent profit and growth in the branch. In addition, establishing a vision for future growth for the Baltimore branch territory, and working with the businesses to realize that vision. *Building and leading the execution of strategic and tactical plans that cultivate producer relationships and maximize the development of targeted business. * Collaborating with Segment and Product leaders to establish goals and development plans and evaluating performance of Branch Segment and Product Leaders. *Ensuring that effective producer planning, prospecting and account rounding strategies and processes are in place. *Serving as the senior Chubb executive in the local market place. *Developing and reinforcing the Chubb culture in the branch and bringing the diverse elements of the organization together to meet the needs of our customers. *Presenting a unified, cohesive, and consistent Chubb storefront and brand to the marketplace. *Managing all underwriting and service personnel to accomplish internal and external objectives. *Providing leadership and direction for many critical business functions including: -planning and budgeting (internally and externally); -expense management; -recruitment, retention and development of staff; -performance management; and team building Knowledge, skills and abilities: *Demonstrated advanced competencies in results orientation, customer focus, teamwork & collaboration, leadership, communication and coaching/developing others. *Extensive property and casualty insurance industry experience leading to a broad understanding of the industry, products, distribution, regulation and current issues. *Depth of experience and expertise in at least one of several disciplines including branch/region marketing, underwriting, claims or other service departments. *Strong financial acumen, analytical, business planning/report-writing and presentation skills is required. *Extensive experience in managing customer, broker and agency relationships. *High proficiency in sales and marketing of insurance products, and in developing and managing a cohesive marketing strategy across the multiple Chubb segments and products with divergent business objectives and strategies. *Proven success in leading, coaching and developing people. Education and Experience: *Bachelor's degree or equivalent experience; advanced degree preferred * Relocation considered Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.