Regional Manager, Revenue Management Operations
The location for this position is virtual/remote Our Global Revenue Management team is responsible for predicting consumer demand and optimizing hotel inventory and price availability. The ultimate goal of our team is to maximize our company's revenue growth by selling the right products to the right customer at the right time for the right price.What will I be doing? You will primarily perform revenue management activities for a variety of hotels in order to drive company initiatives to improve franchise hotel market share, RevPAR, and profitability. You will also have the opportunity to work with other teams within the commercial services organization, to implement and improve processes that affect performance and achieve company goals while providing support for ad hoc revenue management projects and reporting.More specifically, you will: Participate in analysis of hotels/brands/categories performance and find opportunities for performance improvement and the action steps required to achieve improved RPI. Lead program audits, assist in the preparation of training materials designed to educate hotel/management company teams to optimally achieve revenue goals Use Hilton systems, reports, and tools to monitor, evaluate, and implement improved selling strategies in all distribution channels Drive activities such as hotel revenue management reviews, RFP activities, educational webinars, and training for hotels, collaborating with revenue managers/GMs/DOS Improve process weaknesses, develop solutions, gain support for proposed solutions and implement to achieve desired outcome Engage and support hotels and management company partners Participate in major subject area initiative/program/application deployments What are we looking for? The success in this role will demonstrate itself through the following attributes and skills: Knowledge of revenue management, standard methodologies, current industry trends, and innovative activities within the hospitality industry Strong communication, presentation, and interpersonal skills Ability to prioritize daily tasks that achieve targeted results Establish and maintain positive relationships with all levels of internal and external partners Excellent analytical skills and experience resolving day to day business challenges Self-starter, very organized, extremely detailed, and assertive at times, willing to take ownership of responsibilities, and possess a high level of positive energy and aim to motivate others To fulfill this role successfully, you should demonstrate the following minimum qualifications: High School Diploma / GED Seven (7) years of professional experience Five (5) years of revenue management experience Four (4) years of experience using automated RM systems and tools Proficiency within Microsoft Office tools with strong Excel and PowerPoint skills Excellent communication and presentation skills, both verbal and written Adaptable to diverse cultural and social settings Results focused, knowledgeable in hotel revenue management, and proven collaboration skills Strong social skills and an ability to meet tight deadlines It would be useful in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree MS/MA/Master's Degree Ten (10) years of professional experience Four (4) years of hotel or hospitality experience Three (3) years of experience working with OnQ Rate & Inventory and Global Revenue Optimization (GRO) systems Two (2) years of management experience Cross brand or product line experience Adaptable experience with travel industry reservation and hotel property management systems Strong experience in hospitality and inventory control Spanish language skills What is it like working for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.