Technical Project Manager

National Council on Aging
Arlington, VA
Sep 20, 2022
Sep 24, 2022
Full Time
National Council on Aging Looking to innovate, grow, and make a positive impact on the lives of others? Join a nonprofit service and advocacy organization whose mission is to improve the lives of older adults, especially those who are struggling. We Are NCOA and we believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. The National Council on Aging, a national voice for every American's right to age well, has an exciting opportunity for a Technical Project Manager, in its Arlington, VA office. This person will play a key role in managing the requirements, design, development, testing, and release management aspects of various web application development projects. This includes engaging with stakeholders and application developers for sprint planning, product enhancements, code fixes, and working closely with IT DevOps team for release management and systems testing. The Technical Project Manager partners with the NCOA Product Owners to execute on the product vision and roadmap and plays a critical role towards achieving social impact goals set forth by the NCOA leadership. This is a hands-on position that requires technical project management skills, attention to detail, sound judgment, critical thinking, leadership, and proactive risk mitigation strategizing. Good listening and customer service skills are critical, as the position supports the visions and requirements of the NCOA Product Owner teams. Key responsibilities include the following:Become proficient in the application requirements and capabilities so that you can be a subject-matter-expert, demo new capabilities to Customers and Stakeholders as needed, and engage with them to enhance their product usage experience.Assume Scrum Master responsibilities managing the Agile Scrum Cycle: Backlog Grooming, Sprints Planning, Refinement, Capacity Planning, workload estimates, Earned Value and Release Management, and Sprint Retrospectives (working with both internal stakeholders and Vendor developers).Assist business and product team members in defining technically precise and feasible project/product requirements, setting priorities, and timeframe planning for deliverables using Agile methodology. Assist business teams and Product Owners as needed in the creation and refinement of appropriate user stories and Jira items for Sprint backlog planning.Support IT Teams to remove impediments, resolve schedule conflicts, and estimate resource needs.Monitor Developer's work and unit testing results, earned value, quality of application, deliverable documents, and testing processes.Demo Sprint releases to stakeholders as needed and engage with stakeholders to enhance their product experience.Assist development and business teams in defining Quality Assurance on requested features, identifying issues and fixes; support to improve communication, transparency, and collaboration to resolve issues. Identify, analyze, and monitor project risks; manage risk register, and risk mitigation plan.Provide cross-departmental communication and coordination and conduct weekly status meetings to keep product/project stakeholders up to date on the team's progress.Collaborate with NCOA IT Dev and Operations Team to ensure timely communication and coordination for release management and technical blockers. Schedule and participate in application incremental and production release, incident resolutions, and follow established escalation process to resolve issues related to new version releases.Contribute to improvement of Agile LifecycleOther responsibilities as assigned. Professional Experience/QualificationsBachelor's degree in an Information Technology related field with 4+ years of prior relevant experience.4 years' experience in application development management with cloud based digital products.2 years' experience in Agile Methodology using Atlassian tools like Jira, Confluence.2 years of hands-on application development project management expertise.Strong technical web application development lifecycle management experience, especially with AWS web application products.Experience working with developers using cloud-based Analytical and Content Management Tools.Strong customer service skills for gathering requirements and explaining solution and design.Demonstrated leadership qualities such as conflict/issue resolution.Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic environment and manage multiple projects.Well organized, self-starter, quick learner, and detail oriented. Other Preferred QualificationsAWS Cloud Practitioner Certificate.PMP certification.Experience with Content Management Tools like Kentico Kontent.ScrumMaster certification (CSM, PSM, CSP).Knowledge of nonprofit organizations' operations.Experience with test automation tools such as Cucumber or Selenium. NCOA is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or any other characteristic protected by applicable law. NCOA believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. PI191805011

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