Learning Solutions Project Manager

JPL Integrated Communications, Inc.
Hagerstown, MD
Sep 20, 2022
Sep 24, 2022
Full Time
Overview: The Learning and Technology Project Manager will lead and manage learning solutions projects following d'Vinci's established project management processes. The Project Manager will be responsible for ensuring the highest levels of client satisfaction by delivering the best customer experience, quality of services, and value to ensure the highest recommendations and return business. The Learning and Technology Project Manager must have a passion for technology and a desire to develop a deep understanding of all features and functions of learning platforms and supporting components. Hybrid and Remote work options available for candidates that live in Pennsylvania and Maryland. Responsibilities: Provide project management and support for LMS/LXP and/or public-facing website implementationFollow a defined process to collaborate with clients and project team members to facilitate design and development of sound learning solutions Manage matrixed project teams of instructional designers, graphic designers, UI/IX designers, media production, system analysts, and developers to deliver projects on time, on budget, and within scope Coordinate cross-department projects to maximize communication among team members Manage multiple projects and multiple client relationships concurrentlyPartner with clients to understand business needs related to training structure and delivery and propose solutionsTranslate client requirements into work items that are understood by team members and ready to be developedSimplify, break-down and extract key conceptual components of a project into written descriptions, user stories, outlines, annotated screen captures, tables, flowcharts, graphs, etc.Coordinate software releases and accompanying documentationAll other responsibilities as assigned Qualifications: Bachelor's degree and 3 years of experience in the learning and development field5 years' experience managing diverse (cultural, geographical) project teams with stretch targets and timelines within a matrixed organizationTechnology experience, including administration of LMS, LXP, and/or CMS, such as WordPress, Drupal, or UmbracoUnderstanding of eLearning standards (AICC, SCORM, xAPI) a plusExperience applying project management standards to ongoing support and maintenance projectsExperience using project management tools such as JIRA, Trello, MS ProjectHighly responsive customer service approachStrong analytical skills, attention to detail, and problem-solving abilitySuperior presentation, facilitation, and communication skillsKnowledge of rapid development tools used for building learning solutions such as Articulate Storyline, Articulate Rise, and Adobe Captivate a plusGovernment contract experience and familiarity with accessibility requirements (ADA and 508 compliance) a plus