Commercial Lines Account Manager - Middle Market

Alera Group
Mechanicsburg, PA
Sep 20, 2022
Sep 25, 2022
Full Time
Overview: American Insurance Administrators, Alera Group company is seeking a Commercial Lines Account Manager to join their Property & Casualty team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success? If that is what you're looking for, this is your chance to be part of an amazing organization! Headquartered in Mechanicsburg in Central Pennsylvania since 1987, American Insurance Administrators, LLC became part of Alera Group, Inc in 2017. AIA is comprised of three divisions namely property & casualty, broker solutions, and employee benefits but are all one company reflecting a strong one-company story. They employ approximately 85+ employees. As an Account Manager, your primary responsibility is to serve as the day-to-day expert on a Commercial Lines book of business and be the primary point of contact for clients. The Account Manager will assist in preparing and negotiating renewal documents, maintaining client databases, records management, project-specific assignments, and other responsibilities supporting the client. In this position, successful candidates need to maintain a positive attitude and provide a high level of support in obtaining, maintaining, expanding and servicing our commercial lines clients. Responsibilities: Participate in monthly renewal meetings with Producer to determine marketing strategy as defined in the Commercial Lines Renewal Timeline.Facilitate renewal timeline process (Renewal Prep, Go to Market, Proposal & Bind, Policy Check & Delivery).Provide strong technical support to Producer.Accompany Producer on client/prospect meetings as requested.Review quotations & proposals.Recommend appropriate coverage in coordination with Producer.Facilitate applications in coordination with Producer for marketing of new/renewal business. Include written communication/documentation as to status of presentation & bind order, as needed.Process endorsements & policies timely and accurately.Prepare Renewal Update Overview and Proposals for presentation according to agency procedures & Producer request.Maintain client management system file to include current application per attachments, activities & ongoing policy changes throughout policy year.Cognitive of Marketing Trends. Develop, cultivate, facilitate & maintain carrier relationships based on production requirements.Attend educational programs that will enhance the breadth of the scope of the department.Ensure that the company's management principles, policies & procedures are consistently applied.Ensure optimum performance of the function. Recommend & implement techniques to improve productivity, increase efficiencies, and cut costs. Qualifications: Bachelor's degree or equivalent preferred.Professional designation preferred (CIC, CPCU, etc.).Active Property & Casualty Insurance license Required or obtain within 3 months of employment.Industry experience of 3-5 years.Ability to work independently of Producer and able to take the lead on all elements of client servicing.Advanced knowledge of insurance rating, underwriting procedures, and markets. Equal Opportunity Employment: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you're a California resident, please read the California Consumer Privacy Act prior to applying. #pandoIQ