Foundry Data Support Engineer

Mclean, VA
Sep 20, 2022
Sep 25, 2022
Full Time
Kforce has a client that is seeking a Foundry Data Support Engineer in McLean, VA.Summary:Foundry Data Support Engineers use their technical and problem-solving skillset to enable users across all of the Company's Foundry customers to succeed in integrating their data to facilitate applications that help their organizations make better decisions. They are advocates for our customers' success and collaborate with product engineers, implementation teams, and other support engineers to ensure users' inquiries are resolved as effectively and quickly as possible. The Foundry Data Support Engineers are comfortable using their problem-solving skills to find solutions to novel problems within a complex, rapidly evolving software product, rather than relying on copying and pasting precedent from previous answers.Roles and Responsibilities:Data Engineering and Pipeline Maintenance (25%):* Setup transfers of data feeds from source systems into location accessible to Foundry* Ingest new data sources using Foundry's data ingestion UIs* Debug issues related to delayed or missing data feeds* Write transformations and derive new datasets* Monitor build progress and debug problems* Using Spark for distributed computationApplication Development (75%):* Using Foundry's application development framework to design applications that address operational questions* Rapid development and iteration cycles with SME's* Testing and troubleshooting application issues* Investigating data questions surrounding the application* Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science* A passion for enabling customers and solving diverse user issues, preferably with experience providing customer support on complex software platform* Proficiency with programming languages such as Python (Pyspark, Pandas), SQL, JavaScript, or similar languages* Understanding of APIs and RESTful endpoints, and standard development best practices (such as branching, testing, etc.)* Excellent English writing and communication skills with the ability to skillfully engage with customers on complex, sensitive topics* Ability to operate in a fast-paced, often ambiguous environment, where the product and support processes are always improving* Ability to continuously learn and work independently, making decisions with minimal supervision* Strong organizational skills and attention to detail through effective prioritization strategies and the use of task ticketing and tracking systems; Bonus: knack for streamlining and improving support processes* Learning and growth mindset: ability and willingness to quickly ramp up on Company Foundry and project-specific workflowKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours*Minimum Compensation:*45.00*Maximum Compensation:*100.00