Data Analytics Specialist (IT)
A$ A' "A' ?JOB TITLE: DATA ANALYTICS SPECIALISTReports To: President/ Founder and the Executive Director, LCSW-CFLSA Status: Non-ExemptCompetitive Salary and Benefits PackageAre you passionate about innovation and technology solutions? A' Use your tech skills to make a positive impact with us!A' Roberta's House-A Family Grief Support Center is a great workplace environment.A' We are nationally recognized as the premier mental health and community-focused expert in grief and loss in an urban setting.A' The Data Analytics Specialist (DAS) is a full-time position at the Headquarters located in a beautiful state-of-the-art building in Baltimore and a satellite office in Prince George's County, Maryland.A' We offer a competitive salary, benefits, and paid time off, including but not limited to birthday and quarterly self-care days, and hybrid/flexible schedules are available.The DAS collaborates with Roberta's House leadership to identify data-driven priorities of the organization, define solutions to solve business needs, and use applications and business intelligence (BI) tools to explore and understand data.A' The DAS will assist with understanding trends and deriving insights from our data generated in the PenelopeA' byA' AthenaA' Software-- a case management software designed for mental health and human service organizations. A' The DAS is the resident expert to improve Penelope system users' understanding, design instruments to capture client outcomes, recommend tactical and strategic business solutions, and identify patterns in the data we collect.A' They will use/recommend tools that simplify data access, preparation, and provisioning. A' The data connectivity, desktop data integration, and mobile device interface for system users will achieve an easy-to-use visual query and enhance workflow automation. As the Data Analytics Specialist, the position offers you the flexibility to creatively prioritize your day while working alongside the RH leadership and staff to deliver on the following responsibilities:Support data collection, including revising specifications for data collection, tracking, processing data requests, and researching and implementing data integrity tools that comply with state and federal data protection laws and regulations.Creating and maintaining views into data sets to provide visualization of data analysisLeading process benchmarking to ensure fit for purpose and best in delivery/executionSkilled in creating and managing databases with the use of software such as MySQL, Hadoop, or MongoDBSkilled in documentation and database reporting for analysis, data discovery, and decision-making using relevant software such as SQL Server Reporting Services (SSRS), Excel, etc.Skilled in presenting information and ideas to an audience in a way that is engaging and easy to understandAbility to help transform business processes using technology-enabled automationExperience gathering accurate information to explain concepts and answer critical questionsWorking with people with different functional expertise respectfully and cooperatively to enhance the use of Penelope toward achieving common goalsAdept at managing project plans, resources, and people to ensure successful project completionSkilled in troubleshooting and identifying efficient system solutionsThe group of skills related to Programming, including coding, debugging, and using relevant programming languagesExperience in the process of analyzing data to identify trends or relationships to guide or inform conclusions about the dataSkilled in the graphical representation of information in the form of charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Power BI, or TableauKnowledge/ToolSkilled in SQL database management toolSkilled in Alteryx for data analytics applicationsSkilled in Knowledge in TableauProficient in Excel/Pivot TablesExperience using JIRAExperience using SharePointKnowledge of PythonQualificationsQualified candidates must possess one year of experience and a Bachelor's degree in Information Technology, Data Management, Computer Programming, Mathematics, or related fields.A' A Master's degree can substitute for experience.A' The degree must be issued from an accredited college or university.A' Certification in computer science, programming, project management, or an IT specialty is desirable but not required.A' Employment is subject to the successful completion of a background security investigation and favorable adjudication. A' In addition, a supplemental investigation may be required upon the work anniversary date or as the employer deems appropriate.Submit resume and cover letter to Humans Resources: at info@A' Roberta's House- A Family Grief Support Center is an equal opportunity employer without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.