Desktop Support Location: Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear ContractDescription: *EXCELLENT interpersonal skills are a MUST. *Quality customer service skills. *Patience. *Ability to work with other team members (Team first attitude). *Multitasking/Adaptability to a fast-paced environment. Technical Knowledge/Skills: *Troubleshooting Skills. *Oral/Written Communication Skills. *Ticketing System experience (ServiceNow). *Windows 10 Experience. Experience with: *Microsoft Active Directory Experience with desktop imaging technologies (MDT, LTI, ZTI). *Microsoft Office/365. *Microsoft Outlook. *IBM Lotus Notes. *HP, Canon, Toshiba printer support. Nice to haves: *A+ Certification. *Windows 10 Certification. *Awareness of security of financial institutions. *SCCM entry level knowledge. For immediate consideration, please apply directly or contact Ryan Pustilnik at 301.740.2110