Bank Law Enforcement Engagement Team - Principal Coordinator

Capital One
Saint Cloud, Minnesota
Sep 20, 2022
Oct 08, 2022
Full Time
Thomas Edison South (74051), United States of America, St Cloud, Minnesota

Bank Law Enforcement Engagement Team - Principal Coordinator


In joining the Law Enforcement Engagement team, you will be responsible for complex research and analysis of customer relationships through multiple channels of investigation to assess levels of risk. This position is responsible for communicating with law enforcement agencies and ensuring the information sharing between entities is within regulatory standards.

  • Compile data from various systems of record to create case files for evidence in criminal investigations
  • Evaluate and respond to inbound Law Enforcement referrals to identify current or potential fraud
  • Prioritize outbound case referrals from internal controls
  • Determine if account activity will be suspended due to fraud
  • Identify known transactional fraud patterns and associate them with applicable fraud rings
  • Evaluate risk across multiple fraud channels
  • Strong understanding of applicable regulations
  • Refer accounts to AML for suspected money laundering
  • Effective time management
  • Ability to keep case notes and write up case reports in organized and well thought out manner
  • Must be able to adapt to quick direction changes to accommodate urgent requests of all types
  • Link analysis of confirmed/potential fraud accounts
  • Documenting and referring cases of suspected or confirmed fraud
  • Skilled communication with law enforcement and various lines of business within Capital One
  • Demonstrating knowledge of generally accepted investigative standards, principles and techniques used in the investigation of financial and white collar crimes
  • Notifying appropriate escalation channels regarding high profile fraud risks based on departmental guidelines
  • Recommends strategy improvements and prevention rules to management
  • Respond to subpoenas and victim impact statements from the courts
  • Work with district attorneys in cases requiring court testimony via Zoom or in Person.

Basic Qualifications:
  • High School Diploma, GED, or Equivalent Certification
  • At least 2 years of Bank, Financial Services, or Law Enforcement Experience
  • At least one year working with Microsoft Office and Google Suites

Preferred Qualifications:
  • Bachelor's Degree in Criminal Justice or Business or Military Experience
  • At least 3 years Fraud Operations Experience or Law Enforcement experience
  • At least 2 years of Financial or Law Enforcement investigative experience
  • At least 1 year working with SQL (example: Snowflake or Teradata)
  • At least 1 year working in Bank Fraud Investigations or Bank Claims Processing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).