Parent Liaison

Alexandria, Virginia
Aug 12, 2022
Sep 29, 2022
Full Time
Job Description:

The School-based Parent Liaison creates a welcoming school environment for families; conducts outreach through a variety of communications to empower parents/guardians to be actively engaged in their children's education; organizes family involvement events/activities; manages school-based volunteer opportunities; and works with the principal and school administration to address parent/guardian issues and concerns at the school.

The School-based Parent Liaison is supervised and evaluated by the School Principal/Administration with feedback provided by the Family and Community Engagement Center (FACE) staff.


Certificates & Licenses: Valid Driver's License

  • At least two years of professional experience working with community-based outreach program, schools and/or non-profits with increasing levels of responsibility is required.
  • Experience working with culturally diverse communities.

Key Competencies:
  • Ability to work both independently and collaboratively with other team members.
  • Understanding and sensitivity for diverse cultural, ethnic and socio-economic background of students.
  • Ability to determine and assess confidential material and maintain confidentiality.
  • Excellent time management, customer service skills and people skills.
  • Ability to work a flexible schedule, including evening and weekend availability.
  • Ability to work in high-pace work environment and use good judgment.
  • Passionate and committed to the mission of ACPS.
  • Strong oral and written communication skills.
  • Proficiency in Spanish, Arabic or Amharic is strongly desired.

Essential Functions:

Creates a welcoming school environment
  • Establishes trusting relationships and serves as a point of contact for families.
  • Assists families in efforts to navigate the school system, connecting them to appropriate staff/resource.
  • Advocates for families, as appropriate.
  • Works closely with other school staff to coordinate services for students and families, including: School Support Team members, English Learner (EL) and Specialized Instruction staff, teachers and administrators.
  • Provides information on services available to eligible students and families and encourages participation, as appropriate.
  • Provides community referrals to families as needed.
  • Works with bilingual parents/guardians and staff to ensure use of language access systems (i.e., Language Line) and ensures necessary interpreter services are available at parent-teacher conferences, school meetings/activities and upon request.
  • Ensures signs, bulletin boards and other displays are visible at school entrance and/or lobby to welcome families and provide important information in the language's families speak.
  • Attends appropriate trainings and meetings.

Conducts outreach to empower parents/guardians to be actively engaged in their children's education:
  • Coordinates communications and outreach materials for families, including flyer distribution, robo-calls, text messages and personal outreach to share important school and event information in the languages they speak.
  • Solicits feedback from families on topics including welcoming environment, parent engagement opportunities and perceived access to information/resources.
  • Stays abreast of ACPS and community information, resources and supports available to families and makes available to all families served.
  • Keeps track of contacts with parents/guardians and provides updated information as needed.
  • Attends parent support meetings and other relevant meetings within the community.
  • Assists in the communication of matters concerning the division that impact the school community as
  • appropriate.

Organize family involvement events/activities:
  • Organizes FACE-sponsored workshops/events to support family engagement efforts within the school.
  • Facilitates information sessions for parents/guardians (i.e. Parent Coffees/Principal Chats).
  • As appropriate, coordinates Parent Support Groups and/or other training opportunities for families.

Manages school-based volunteer opportunities:
  • Engages in a broad-based needs assessment to establish priorities for the school volunteer program, works with principal/admin and other staff to identify specific volunteer needs and develops volunteer job descriptions.
  • Recruits parents/guardians to volunteer, assists with application process, screens school volunteers and identifies appropriate placement for volunteer in the school.
  • Provides basic orientation for all school-based volunteers and serves as point of contact.
  • Keeps appropriate volunteer records and tracks volunteer activity.

Working with the principal to address parent/guardian issues and concerns at the school:
  • Works with school principal/admin and/or other appropriate school staff to address and resolve specific parent/guardian concerns.
  • Assists school administrators in the development or revision of strategies to facilitate school-family collaboration.
  • Works with school's leadership team to develop an appropriate involvement component of the school's plan.
  • Attends appropriate trainings and meetings at school.
  • Performs other related duties as assigned to ensure efficient and effective functioning of the work unit.

  • Criminal Justice Fingerprint/Background Clearance.
  • Tuberculosis Skin Test.

Public Health Compliance
  • Proof of COVID vaccination. Exemptions for religious/medical will be reviewed.
  • Must follow safety and health protocols.


Primary Location:
Jefferson-Houston IB PreK-8 School
Salary Range:
$29,783.04 - $36,664.32 / Support SUP-16
Shift Type:

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