Deputy Director, Technology Transformation Services

Wallops Island, Virginia
Sep 18, 2022
Sep 25, 2022
Executive, Director
Full Time

The Technology Transformation Services (TTS) organization is located in GSA's Federal Acquisition Service (FAS), and its mission is to design and deliver a digital government with and for the American public. TTS works to improve the public's experience with the government by helping federal agencies build, buy, and share technology that allows them to better serve the public.

The Deputy Director, TTS reports to the Deputy Commissioner for FAS and Director of TTS (referred to as the "Director, TTS" or "Director" in the remainder of this vacancy announcement). The Deputy Director, TTS is the primary advisor to the Director, TTS on all matters pertaining to TTS programs and products and functions as the TTS Chief Operating Officer, working hand-in-hand with the Director to manage TTS programs, products, and operations, including delivery services, product development, policy development, and implementation of operating procedures and management controls. Represents and speaks for the Director on TTS initiatives and services with senior GSA officials, other top-level executives from public and private industry, federal agencies, Congressional representatives, the news media and other public media outlets.

Serves as the chief program and product advisor to the Director on all activities pertaining to TTS, including strategic direction setting for program and product service delivery, performance management, the development of overall objectives, long-term plans and organizational operating methods, and leadership for efficient and effective program execution as necessary to achieve TTS goals.

Leads initiatives and implements programs with the Director, and/or acts in their absence in planning and directing financial resources and preparing annual TTS service delivery programs and product plans and budgets.

Manages and markets TTS programs and products to appropriate audiences through speeches, presentations, and articles for publication; identifies, reviews and collaborates on articles for journals to highlight transformation and business performance across TTS and the government.

Supports the Director in developing policies, plans and initiatives to ensure the effective growth and continual development of the organization, identifying barriers to achieving the desired change and developing an operational roadmap to overcome those barriers. Identifies and executes on opportunities to cross-leverage all TTS capabilities and services in providing services to the American public.

Champions initiatives to support and lead the development of TTS's current and future value propositions within the federal government and to set the stage for innovative changes that are intended to benefit GSA, its stakeholders and partners, and the American public.

Identifies the strategy and implementation required to continually develop and improve the organization and operationalize new innovation initiatives, including not only potential programmatic changes, but also impact, communications, measurement & reporting, executive oversight, and risk management activities.

Fosters the development of a world­ class workforce and facilitates leadership, mentorship, cooperation and teamwork. Responsible for furthering diversity, equity, inclusion, and accessibility within TTS.


Conditions of Employment

  • Resume-based hiring method.
  • Resume must not exceed 5 pages, including optional cover letter.
  • All application materials must be received by the closing date.
  • Veterans preference is not applicable to the SES
  • Applicants must be U.S. Citizens.
  • Apply online (See 'How to Apply' section.)
  • Must include supplemental MTC statement or you won't be considered.
  • Responses to MTCs must not exceed one page per MTC.
  • Using PDF for all of your application materials is highly recommended.

  • This position is a critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grant you a Top Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved.
  • If tentatively selected, you will be required to submit a Declaration for Federal Employment.
  • Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status.
  • Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position.
  • If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service.
  • Veteran's preference does not apply to positions in the Senior Executive Service.
  • If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978.
  • This position has been designated under Executive Order 12564 as being subject to random drug screening. If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment. Appointment will be contingent upon your receiving a negative test result.


All applicants must meet the Mandatory Technical and Executive Core Qualification requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant's training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.

Your resume must show possession of the Executive Core Qualifications (ECQs) listed below but must not address the ECQs through separate narrative responses.

You must submit a supplemental statement that separately addresses each of the Mandatory Technical Competencies (MTCs) listed below. Your resume should also corroborate your possession of the MTCs. Your supplemental MTC statement must be restricted to no more than one (1) page per MTC. Information beyond one page for each MTC will not be evaluated. Your application will not be considered if you fail to submit this supplemental statement.

Please see the "Required Documents" section below for complete instructions on the content and format of your application package.


1. Demonstrated senior-level experience leading a consulting services or product organization charged with developing and deploying technology solutions to end users. This experience must include:

a. Delivering direct value to end users through software delivery or innovation, ensuring continuous discovery of business and user needs, or the operation and improvement of a service or product in production environments.

b. Developing and executing on internal organizational strategies and operational tactics.

c. Leading and supervising first and/or second line supervisors, managers, technical staff and non-technical staff focused on building, delivering and maintaining technology services, solutions and products.

2. Demonstrated experience leading cross-functional technical teams developing and delivering equitable and accessible technology products and services. This experience must include:

a. Using modern software development best practices (e.g., product ownership, user-centered design, DevSecOps, and iterative development methodologies).

b. Developing and delivering against a strategic, technology roadmap that involves user-centered design that incorporates equity and access practices.

c. Building a culture of continual learning and development, innovation, and sharing.


1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.

5. Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

For guidance on how to address the ECQ's in the context of your resume, please refer to page 29 of the "Guide to SES Qualifications" at: .


This job does not have an education qualification requirement.

Additional information

Based on GSA's and our customers' current requirements, the selectee for this position will be expected to:
  • work from home primarily and
  • travel frequently to the Washington, DC headquarters office, unless the selectee resides in the Washington, DC metro area.

However, GSA and customer requirements may change, and that could make it necessary for the selectee to relocate geographically at some point in the future. Please note that Senior Executive Service (SES) rules for all SES positions require an executive to relocate when agency needs require it, and an executive who declines a management directed reassignment (including a reassignment that requires relocation) may be removed. Please also note that there is no locality pay component to SES pay. All SES pay is base pay. Therefore, SES pay does not typically adjust due to a change in duty location.


Federal Acquisition Service (FAS)

Technology Transformation Services (TTS)

The 1993 Hatch Act Reform Amendments prohibit oral and written political recommendations for Federal jobs.

NOTICE REGARDING SALARY: Current SES members whose salary equals the maximum advertised salary for this vacancy ($203,700), will not lose pay if appointed to this position.