It Administrator (network Analyst I)
- Employer
- Fairfax County Government
- Location
- Mclean, Virginia
- Salary
- $59,685.39 - $99,475.38 Annually
- Closing date
- Oct 1, 2022
View more
- Industry
- Government and Public Services, State & Local
- Function
- Administrative, Systems Administrator, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
The IT Administrator supports and maintains the IT network and telecommunications systems and equipment for the McLean Community Center (MCC). This position works under the general supervision of the MCC Executive Director, and the duties include but are not limited to:
- Installs, configures, and maintains all PCs, printers, hardware, software and other equipment.
- Documents and keeps track through an inventory list of all PCs, printers, telephones, hardware, software, and other equipment.
- Provides onsite tech support for all MCC staff and its satellite location the Old Firehouse.
- Provides technical support to local community organizations and renters.
- Acts as the MCC IT security coordinator, ensures the security of the network and all equipment.
- Troubleshoots and diagnoses functionality problems with all PCs , printers, phones, and connectivity issues.
- Keeps up to date on new technology and makes recommendations on system and equipment replacement and upgrades.
- Acts as liaison with the County’s Department of Information on equipment installation, upgrades, and issues.
- Ensures all equipment and hardware is up to date and compatible.
- Provides user training to MCC staff on all equipment, hardware, software and other IT programs and applications.
- Provides occasional computer instruction to community members.
- Assists with running program and service data in support of quality assurance and evaluation.
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
- Performs cable routing and termination, equipment installation and configuration, labeling, and documentation;
- Provides routine support for network and/or telecommunications functions;
- Responds to and prioritizes requests from users to provide guidance and assistance;
- Adds/deletes users;
- Proposes, develops, and implements documentation and procedures for determining and/or preventing problems;
- Sets up, installs, and tests hardware and peripherals at user sites;
- Assists in the installation of more complex software and equipment;
- Provides basic one-on-one training to users;
- Maintains system records and documentation;
- Participates in managing network/telecommunication system upgrades, expansions, and equipment exchange.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
- Some knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;
- Some knowledge of communications network management and router configuration;
- Some knowledge of hardware and software, cabling, power requirements, ancillary equipment, and the like related to network operations and telecommunications systems;
- Understands the PC in a network environment;
- Understands the network environment and its operation;
- Ability to install system hardware and software;
- Ability to plan, schedule, coordinate, and manage studies, special projects and assignments;
- Ability to evaluate and make recommendations on different applications software packages;
- Ability to communicate effectively, both orally; and in writing;
- Ability to assist users in solving systems problems;
- Ability to translate technical terminology into terms understandable to management and employees;
- Ability to establish and maintain effective business relationships.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus two years network and/or telecommunications experience; or a bachelor's degree in such fields.
CERTIFICATES AND LICENSES REQUIRED:
- CPR required within 3 months of hire
- First Aid required within 3 months of hire
- AED required within 3 months of hire
- All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
- The appointee to the position must satisfactorily complete a criminal background investigation, Child Protective Services Registry check, and credit check.
- Occasional evening, weekend and holiday work will be required.
- Bachelor’s degree in computer science, electrical engineering or other related field, plus three or more years of progressively hands on experience in IT support, server management, telecommunications or other related field.
- Experience with cloud storage and data recovery.
- Proficiency in hardware and software troubleshooting.
- Experience in IT, intranet, and internet security.
- Knowledge of Microsoft Office (Word, Excel, Outlook, Teams, SharePoint, etc.).
- Experience with end system user training.
- Ability to run reports and understand system and analytical data.
- Possesses strong oral and verbal communication and organization skills.
Visual acuity is required to read data on computer monitor, incumbent must be able to operate keyboard driven equipment. May require lifting to 25 pounds. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include a practicalexercise.
The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
Company
Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.
Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.
BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans
Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.
Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.
For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.
- Website
- https://www.fairfaxcounty.gov/topics/jobs
- Location
-
12000 Government Center Parkway
Suite 270
Fairfax
VA
22035-0034
US
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