Cabling Technician (Help Desk Support II)

Clearance Required:

Public Trust

Education Required:

HS/GED

US Citizenship:

Summary

The MIL Corporation seeks a Help Desk Support II - Cabling Technician to support a Federal government client at one of our Washington, DC Metropolitan area locations.

Responsibilities

• Experience installing Cat5e and Cat6 cabling systems in existing network environment
• Experience with termination and testing of new cabling
• Label cables for future identification
• Operates a variety of tools, such as hand tools, power tools, ladders, and test equipment
• Keeps cable neatly tied and bundled while maintaining safety standard
• Provides documentation of all information on all cables and equipment
• Completes required paperwork, such as: installation checklist, timesheets, service orders, and various other logs
• Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
• Ability to stand on your feet for extended periods of time
• Ability to lift over 50 lbs.
• Verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
• Ability to take ownership of issues, escalating incidents to other support teams where necessary
• Highly motivated team player with the skills and ability to manage changing priorities
• Ability to undertake other necessary duties not specifically stated without altering the nature or level of responsibility

Required Qualifications

• Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
• Ability to take ownership of issues, escalating incidents to other support teams where necessary
• Highly motivated team player with the skills and ability to manage changing priorities
• Ability to create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient
• Willingness to attend internal training as necessary to keep up to date with the latest technology and internal system processes
• Ability to undertake other necessary duties not specifically stated without altering the nature or level of responsibility
• Per federal guidelines, you may be required to show proof of COVID-19 vaccination or willingness to obtain vaccination

Education

High school diploma/GED

Clearance

Public Trust

Why MIL?

MIL is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you. Whether you're fresh out of college or the military or well into your professional services career, MIL has great job opportunities that might be right for you.

Here at The MIL Corporation, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here, and it truly shows through our various recognitions & awards. Some of our most recent awards include:

• 2020, 2019, 2018, & 2017 Top Workplaces Award, The Washington Post (Washington, D.C.)
• 2020, 2017 Top Workplace Award, Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine (South Carolina)
• 2019 & 2018 Certified Great Workplace, Great Place to Work®
• 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
• 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, The MIL Corporation welcomes you. Become a part of something greater, where you, the people, make the difference.

The MIL Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.