West Creek 8 (12080), United States of America, Richmond, Virginia

Principal Risk & Transaction Testing Associate

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Principal Associate to join our Assessment and Testing team (A/T). In A/T, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

As a Principal Associate in A/T, you will be responsible for the Assessments of 3rd party suppliers and leading the Transaction Testing program, including testing processes end to end to ensure compliance to Capital One policies and regulatory adherence. You will work closely with internal team members and external suppliers, identifying process and performance risk. This role is essential in the delivery of risk reduction, policy alignment, and identifying strategic opportunities for growth. If you enjoy connecting with others, collaborating on cross-functional teams and ensuring the business is well-managed, we are looking for YOU. Come be a part of something special where you work with teams who appreciate your contributions and sharing your thoughts and ideas is encouraged.

Key Responsibilities Include:

• Having a clear understanding of business strategies, products, services and risk profile
  
• Communicate with stakeholders and influence effectively across various levels and work types
  
• Drive collaboration between the risk, compliance, operational, and other business functions
  
• Identify, assess and communicate risk, including emerging risks and regulatory focus areas, providing appropriate documentation of such risks
  
• Identify, socialize and implement process improvements to drive issue resolution/risk mitigation activities
  
• Balance, prioritize and effectively conduct multiple supplier assessments at a given time and adhere to scheduled deadlines
  
• Analyze data and information to proactively identify risks and trends
  
• Drive remediation activities with external partners and ensure high transparency on remediation progress
  
• Coordinate and lead the quarterly transaction testing program, including partnering with stakeholders to identify scope, establishing timelines, testing process, and grounding and socializing findings
  
• In addition to the core responsibilities, the candidate could be asked to provide support to risk management related projects, including audit, automation of work, and process enhancements
  

The successful candidate will have:

• Knowledge of the consumer finance industry, finance laws, collection laws, and supporting regulations and disclosures
  
• Strong time management, organization and prioritization skills
  
• Compliance and/or audit experience
  
• Experience interacting with suppliers
  
• Strong critical thinking and judgment skills
  
• Excellent written and verbal communication skills, demonstrating the ability to influence others
  
• Strong analytical skills
  
• Ability to operate independently with minimal oversight
  
• Ability to execute tasks to meet tight deadlines
  

Basic Qualifications:

• High School Diploma, GED or equivalent certification
  
• At least 1 year of experience with Microsoft Office or G Suite
  
• At least 2 years of process or risk management experience
  
• At least 2 years of audit or testing experience
  

Preferred Qualifications:

• Bachelor's Degree or military experience
  
• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  
• 3+ years of experience in Process or Risk Management
  
• 3+ years of audit or testing experience
  
• 2+ years of experience working in an Agile environment
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).