Small Business Bank - Senior Risk Manager

Capital One
McLean, Virginia
Sep 08, 2022
Oct 08, 2022
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Small Business Bank - Senior Risk Manager

We're Changing Banking for Good by supporting our customers in their financial moments that matter, protecting our customers from financial threats, and protecting our position in the marketplace. Risk Advisors work through unstructured problems and manage change while demonstrating superior problem-solving skills, strong business judgment, and executive presence.

This role will be focused on Risk support for our Payments areas within Retail Bank. Payments includes ACH, Wires, Real Time Payments (RTP), Debit and more. The right candidate will be knowledgeable in the Payments space and be a Risk leader working closely with business areas on Payments related initiatives and overall Payments risk guidance. The role will provide a candidate with the opportunity to learn about numerous applications within Capital One's Retail Bank, provide exposure to multiple departments in the business and technology functions, and exercise the fundamentals of risk management on a dynamic and impactful team. The candidate will have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to the Company. If you have the passion to Protect our Customers and Protect our Bank, we need you!


As a Senior Risk Manager, you will:
  • Advise and consult with self-directed teams to help develop well-designed products, practices, and processes
  • Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk managers to provide support while balancing risk, business objectives, and business impact.
  • Strong oral and written communication, presentation, and influencing skills with a high level of attention to detail
  • Manage multiple tasks independently to meet deadlines
  • Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive outcomes
  • Effectively work in non-linear space and bring structure to deliver on our well-managed agenda
  • Oversee risk event remediation impacting customers stemming from process breakdowns or other problems and develop permanent corrective actions
  • Support second line of defense assurance reviews, internal audits, and regulatory exams
  • Promote awareness of Risk principles, requirements, and security best practices
  • Work closely with key business and technology leaders responsible for business applications in the development and maintenance of risk items while ensuring compliance with all company, regulatory and legal requirements
  • The ideal candidate would be comfortable flexing into leadership roles as needed

General Qualifications

Successful Senior Risk Managers in our culture are:
  • Innovative, adaptive, and inclusive
  • Exceptional communicators
  • Able to blend strategic and tactical thinking and creative and analytical reasoning
  • Creative, outside-the-box thinkers who have a customer-backed problem-solving approach
  • Able to identify themes and apply learnings in highly ambiguous contexts
  • Collaborative, team players with the ability to navigate and influence organizations
  • Passionate about continuously learning

Basic Qualifications
  • Bachelor's Degree or military experience
  • At least 1 year of Tech, data management, or fraud risk management related experience
  • At least 3 years of financial services risk management experience
  • At least 7 years of experience supporting, partnering and interacting with internal business clients
  • At least 3 years of people management experience

Preferred Qualifications
  • 5+ years of experience in risk management, financial services, technology, or product management
  • Professional certification (i.e. APRP, CFE, CRM, CIA, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar jobs