Computer Operator

Silverdale, Washington
Sep 07, 2022
Oct 12, 2022
Full Time

The Computer Operator will provide support to the IT Help Desk while maintaining a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, while receiving supervision and guidance. The Computer Operator will perform various clerical duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the IT Help Desk.

  • Monitor and operate the enterprise in accordance with operating instructions
  • Study operating instructions to determine equipment setup needed
  • Load and configure equipment with required items
  • Assist customers with Tier 1 assistance calls
  • Enter and maintain job tickets into the ticketing system
  • Diagnose and correct equipment malfunctions
  • Review error messages and make corrections during operation or refer problems
  • Maintain operating record
  • Perform daily activities that include administrative duties
  • Perform project and job tracking and review
  • Other duties as assigned

  • High school diploma or GED required
  • 2+ years' experience in an IT desktop support role
  • Experience working in a multi-platform environment with Windows 2000/XP
  • Secret clearance required
  • The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief

Knowledge, Skills and Abilities
  • Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
  • Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
  • Competence in Microsoft Office skills
  • Intermediate level user of Microsoft Excel
  • Ability to write clearly and edit work for spelling and grammar

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.

#Kapsuun Group, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program