Business Operations Associate

Employer
AARP
Location
Washington, DC
Posted
Oct 31, 2022
Closes
Nov 16, 2022
Ref
3461
Industry
Nonprofit
Hours
Full Time
Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AARP's Integrated Communications and Marketing (ICM) Group includes Membership, Content and Editorial, Customer Experience, External Relations, Brand Strategy and Strategic Communications. Across paid, earned, shared and owned channels, ICM manages AARP's reputation, drives engagement and member growth, and showcases AARP's mission and value through one, integrated voice.

The Business Operation Associate participates in a variety of administrative-level activities, projects, and programs in support of business unit or department initiatives. Provides financial budgeting and administrative support for a business unit or department. Collaborates with cross-functional teams to support business unit operations. Maintains, manages, and evaluates business processes as appropriate.

Responsibilities

  • Processes and prepares accounting entries for expense reports and budget transfers. Reviews and audits financial statements and reports and ensures all calculations and data entries are correct. Responds to inquiries from internal clients and researches and resolves concerns or discrepancies.
  • Supports business unit by regularly providing administrative level support to senior leadership. Prepares budget reports and other materials, schedules meetings for departmental staff, reserves conference rooms, makes travel arrangements and prepares travel expense reports forms.
  • Assists on a variety of projects, programs, and initiatives that are typically division-wide or enterprise-wide. Conducts research, summarizes data, creates presentations, facilitates meetings, tracks budget and other project/program activities, organizes and maintains electronic records, and prepares and processes various forms. Analyzes and develops reports and provides recommendations.
  • Conducts evaluation of existing business processes for the purposes of identifying and executing on improvement initiatives. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Participates in the process change implementation, adoption, and testing process.
  • Coordinates, monitors, and tracks a variety of processes and projects to ensure timely and accurate completion and compliance. Troubleshoots problems, assists staff, and suggests alternatives to make processes more efficient. Ensures adherence to internal and external quality standards.

Qualifications

  • 3+ years of experience in office management and/or administrative support, with executive assistance experience a plus.
  • Knowledge of core computer programs (Word, Excel, Outlook) and workflow systems to manage schedules, expense reports, etc.
  • Attention to detail to manage critical expense reporting and communications in an accurate, timely manner.
  • Ability to maintain and communicate updated knowledge of critical policies, procedures, and guidelines.
  • Demonstrated ability to thrive in a dynamic and fast-paced work environment.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.