Research Services Coordinator

Fairfax, VA
Salary commensurate with education and experience starting in the low $50,000's
Aug 30, 2022
Dec 07, 2022
Full Time
Research Services CoordinatorThe George Mason University Libraries' Administration Office invites applications for the position of the Special Collections Research Center Research Services Coordinator. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. About the Position:Under the supervision of the Director, Special Collections Research Center (SCRC), the Research Services Coordinator has primary responsibility for supporting SCRC public services, including reference, instruction, and outreach. Works across academic disciplines with academic faculty and liaison librarians to collaborate on instruction sessions and primary resource methods workshops. Manages the SCRC Reading Room, providing reference support and security with patrons. Acts as the primary reference resource for off-site researcher requests. Trains and manages student assistants. Coordinates and works with SCRC staff in supporting SCRC and Libraries goals.Responsibilities:Responsibility for Classified staff searches, hiring and onboarding processes; assisting with Professional and Administrative faculty searches; responsibility for Wages employee hiring (student and non-student); performing employee separation/termination processes; and assisting with related personnel activities of the Libraries organization.Responsibility for instruction, research services support with onsite and off-site researchers, manages Reading Room, trains and manages student assistants, assists with preservation work with rare books, collaborates with SCRC staff on outreach work, participates in University and Libraries professional life. Knowledge, Skills, and Abilities:Applicants should bring the following knowledge, skills, and abilities to this position:Responsible for providing reference, instruction, and outreach in collaboration with and under the supervision of the Director, Special Collections Research Center;Learns the collections for use in reference and instruction;Assures appropriate security, handling, and use of collection materials in the Reading Room;Collaborates with faculty and liaison librarians to plan, schedule, and teach using SCRC materials;Hires, trains, and supervises student workers in staffing the reference desk, providing reproduction services, and retrieving and reshelving collections;Coordinates student work with rare book preservation methods in collaboration with the Head of Preservation;Participates in the professional life of the Libraries and the University; andReports statistics throughout the year and in the annual report.Required Qualifications:Bachelor's degree in a related field or equivalent combination of relevant education and experience;Special collections/archival experience in academic library; research experience; database use experience; supervisory experience;Demonstrated project, service, and/or program management experience;Successful experience supervising, training, and mentoring other staff members and/or student employees;Advanced reference/customer service experience in an academic library setting;Demonstrated knowledge and use of current information technologies such as electronic library systems, catalogs, web tools and research databases, e-mail, Windows and/or Mac environment, and Internet;Demonstrated knowledge of and familiarity working with reference and specialized research resources;Knowledge and use of presentation technology and current social media platforms and tools;Advanced organizational skills, including ability to manage competing priorities, meet deadlines, and exercise good judgment; demonstrated aptitude for accurate and detail-oriented work;Demonstrated, effective leadership, supervisory, and managerial skills;High proficiency with web authoring tools (blogs, HTML, CSS, etc.);Well-developed analytical and problem-solving skills;Advanced interpersonal and communication skills (written and oral) for providing service, training, outreach in a large, diverse user community, including students and faculty, other library staff, Mason personnel, community users, donors, and other external customers;Advanced proficiency with computer software (word processing, spreadsheet, database management, and research databases), e-mail, Windows and/or Mac environment, and Web;Ability to work independently and as part of a team;Ability to be responsible, collegial, and flexible;Ability to work effectively and respectfully, negotiate fairly and rationally, and exercise sound judgment under time pressure or in emotionally‐charged situations; andAbility to lift 40 lbs on a regular basis.Preferred Qualifications:Knowledge of standards and best practices for preservation and digitization of library materials;Advanced certification in archives;Training in archives and/or special collections;Experience managing budgets;Training/teaching/instruction and marketing/outreach experience in an academic setting;Experience using primary resources in research projects;Experience working in a special collections or university archives department in a research library; andExperience creating and mounting exhibitions.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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