Information Technology Engineer

Addison Group
Washington, DC
Aug 17, 2022
Aug 19, 2022
Engineer, IT, QA Engineer
Full Time
A$ A' "A' ?Lead for installation, administration and troubleshooting for: Servers, Firewalls, Switches, SAN's, Wireless Access Points, Remote Access, Email Services (Office 365/Hybrid), VMWare vSphere, VMWare Horizon, Active Directory Federation Services (ADFS)For On Premise servers - manage resource allocations and load. Must understand backup strategies and methodology for all common technology, including Windows Server, SQL and Exchange.Provide local Server Administration and troubleshooting including creation and administration of Printer objects, file shares and permissions. Administer and troubleshoot remote access to servers.Adheres to and maintains high levels of expertise in all networks, applications, hardware, support processes, procedures, and expectations to meet the highest level of customer care.Manage security incidents and provide appropriate reporting to team members.Collaborate with client and internal teams to identify gaps in coverage and recommend solutions. Proactively communicates in detail to leadership and team members.Serve as a technical escalation point for other team members.Review, analyze, and evaluate IT equipment, recommending technical direction with focus on improved utilization.Collaborate with third party vendors on behalf of our clients in order meet project deliverables.Manage, improve and maintain existing documentation; create new documentation as necessary.