Technical Support Specialist III (Mac Admin/JAMF Engineer)

Location
Washington, DC
Posted
Sep 18, 2022
Closes
Oct 18, 2022
Ref
9554
Hours
Full Time
Clearance Required:

Public Trust

Education Required:

HS/GED

US Citizenship:

Required

Summary

The MIL Corporation is looking for a Technical Support Specialist III (Mac Admin/JAMF Engineer) to support a government client in Washington, DC.

Responsibilities
  • Mac Support: Tier 1 to Tier 3
  • Provide support for over 150 LIB Macs and an additional 50 or more on LOC Test
    • Support VIP users as single point of contact
  • Hardware lifecycle inventory management
  • Configure and maintain macOS Build image and workflows
  • Mac packaging - testing and deployment
    • Patch management for macOS software and 3 rd party apps
    • Assist with new software and testing
  • Jamf Pro administrator and support
    • Support server infrastructure, which included macOS Server and Windows 2016 Server VM
    • Support MySQL, Java JRE and any or all Jamf Pro Server components
    • Monitor uptime and troubleshoot any crashes or issues
  • Provide and execute macOS CIS Hardening guide for operating systems and apps
  • Smart Card/PIV Tool development and deployment
  • Configure and deploy MFA and SSO for Macs
    • Centrify, Idaptive, CyberArk
  • Adobe CC packaging and deployment, support and troubleshooting,
    • Support Federated and Adobe IDs
  • Package and support 3 rd party security software
    • FireEye, Carbon Black, Qualys Agent, Tanium McAfee Endpoint and Agent
    • Provide scripts and remediation for any Apple malware or virus
  • Take on the role as SME and provide training or assistance to junior admins

Required Qualifications
  • Knowledge of basic Unix/Linux commands pertinent to the Mac environment

Desired Qualifications
  • Prior experience with federal government contracting
  • Strong customer service skills

Education

HS/GED

Clearance

Public Trust

Why MIL?

MIL is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you. Whether you're fresh out of college or the military or well into your professional services career, MIL has great job opportunities that might be right for you.

Here at The MIL Corporation, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here, and it truly shows through our various recognitions & awards. Some of our most recent awards include:
  • 2020, 2019, 2018, & 2017 Top Workplaces Award, The Washington Post (Washington, D.C.)
  • 2020, 2017 Top Workplace Award, Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine (South Carolina)
  • 2019 & 2018 Certified Great Workplace, Great Place to Work®
  • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
  • 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, The MIL Corporation welcomes you. Become a part of something greater, where you, the people, make the difference.

The MIL Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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