Floor Manager GENERAL SUMMARY: The primary responsibility of the Floor Manager is to assist the General Manager, Assistant General Manager and Restaurant Manager in overseeing the operations of the restaurant. SUPERVISORY RESPONSIBILITIES: * Primary focus of daily guest and staff relations along with closing the restaurant ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: * Demonstrates and role-models the company's Core Values and Leadership Principles * Handles guest concerns, complaints, and needs according to Company guidelines * Addresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisors * Maintains a presence in the dining room and service * Manages employee performance through coaching, recognition, and corrective action * Reviews and enters daily Avero Logbook * Performs all closing responsibilities * Ensures accurate cash counting, checkouts, side work completion, setting of the dining room for next service, tip matrix input, safe reconciliation, and nightly drop * Checks out hourly staff members; reviews tip out and side work * Ensures cleanliness and upkeep of the restaurant * Assists in maintaining par levels of linens * Assists in organizing and moving beverage product in the absence of or in coordination with the Beverage Manager * Takes responsibility for the management of front of house employees in the absence of or in conjunction with the General Manager and Assistant General Manager * Attends and contributes to weekly manager meetings * Makes recommendations to the Company on ways to improve as needed EDUCATION AND EXPERIENCE: * Should be able to properly execute and demonstrate all duties of servers, bussers, food runners, bartenders and hosts in order to teach proper protocol. * Requires a high school diploma or equivalent, and/or 1 year of tenue/experience with Atlas or similar concept while exceling in an hourly role; * Knowledge of wines is beneficial; * Knowledge of cocktail making and spirits is beneficial. PI188680591