About Us: Innovating to solve real-world problemsApplied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advanced technologies and quality analysis. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data and cyber capabilities. Our expertise in cross-domain and boundary solutions, network analytics, DevOps and low-to-high development is unique in our industry. We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions.On joining the Applied Insight team, you'll be working to solve real-world problems on missions that matter with people who share your passions and encourage your ambition. It's vital to us that we hire committed people who are great at what they do. We return that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their true potential.A day in the life (just a few of the things you may do on any given day):* Provide O support of radio interoperability solutions, such as user management, talk group management, application upgrades, etc * Core understanding of P25 radio concepts and radio operations.* Familiarization with Motorola Core components, such as Unified Event Manager (UEM), and Unified Network Configuration Manager (UNC).* Proficient with Network Monitoring Tools preferred SolarWinds, and Unified Event Manager (UEM).* Proficient with TCP/IP & multi-casting, RoIP experience is highly desirable.* Develop and maintain O Standard Operating Procedures* Diagnoses and troubleshoots problems with PCs, software, communications devices* Performs other tasks as needed, such as ensuring STIG compliance, imaging of internal systems, troubleshooting hardware failures, etc * Develops and implements testing strategies and documents results.* Troubleshoots and resolves complex problems* Must have high-level knowledge and skill of GPS and Video Surveillance* Video Surveillance Software such as VideoInsight, Axis, and or Genetec* Video Streaming Services or Video Streaming Engines or Cloud* Smart surveillance of moving vehicles, mobile surveillance* Must have knowledge of GIS and GPS map data and links* Enter data in the GIS and maintain GIS databases* Must have familiarization with Maps Data and Layers* Should have a broad range of Systems and Network knowledge and skills to maintain GPS and Video Application Servers* Must have Microsoft Windows, SQL and IIS knowledge and skills* Maintains current knowledge of relevant hardware and software applications as assigned.You will excel in this role if you are:Candidate should have high-level knowledge of radio interoperability solutions, preferably Motorola/Twisted Pair Technologies such as WAVE. Have familiarization with P25 radio concepts, conventional and trunk systems. Install, configure, upgrade, operate, maintain, troubleshoot, and repair radio hardware and software (OS and applications software and firmware). Manage and administer radio system servers and clients (eg, WAVE), and user accounts, profiles and access. Monitor user access and adherence to established policies and procedures to ensure a secure operating environment. Monitor system performance and detect and resolve problems.Candidate should also have high-level knowledge and skill of GPS and Video Surveillance, simply knowing how to operate video surveillance equipment. Must have a thorough understanding of the equipment working with, deleting or archiving old footage as needed, organizing old footage in an orderly fashion, smart surveillance of moving vehicles, and mobile surveillance. Must have knowledge of GIS and GPS map data and links, enter data in the GIS and maintain GIS databases.What we are expecting from you (ie the qualifications you must have):* GPS, GIS, Map Data* Video Surveillance Software, VideoInsight, Genetec, Axis, Teradek, Video Streaming Services or Video Streaming Engines or Cloud* Security+* Motorola WAVE Certified Integration Engineer (WCIE) certified a plus* Experience creating and providing user guidance, documentation, and consultation.* MS Windows, 2012, 2016, 2019* MS SQL Server 2012, 2014, 2016, 2017* IIS* A minimum of 5 years of experience supporting radio systems.Years of Experience: 8+ yearsEducation Required: High School, Bachelor's preferredClearance: US citizenship is required. Ability to achieve and maintain TS Clearance What we will provide in return: Excellent compensation and amazing benefits* Multiple health insurance options include a PPO plan with ZERO deductibles and an HSA plan.* 401k Immediate Vesting. Company matches 100% of the first 3% contributed and 50% of the next 2% contributed.* Fully paid long-term disability, short-term disability, and life insurance.* Flexible Spending Account options.* Generous paid time off that includes one bucket of leave to use how the employee sees fit; no separate holiday, sick, or vacation.* Flexible work schedules with the ability to bank extra hours for additional time off.* Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.* Employee-centric culture and a belief that we should empower those who are good at what they do and give them the tools they need to succeed and grow their career.* A commitment to learning, growth, and easy ways to achieve both, including a training budget, education assistance, mentorship programs, and collaborative learning sessions.* A collaborative environment that fosters communication and an open door policy.https://www.applied-insight.com/careers/open-positions/ EEO/AA, including Vets and Disabled.COVID Policy: Prospective and successful candidates will be required to adhere with Applied Insight's COVID-19 policy. All Applied Insight employees must be fully vaccinated or submit to regular testing as defined in the policy and must self certify to their vaccination status on their first day of employment.