Program Analyst (Program Analyst Informatics)

Wallops Island, Virginia
Aug 16, 2022
Aug 18, 2022
Full Time

Duties include but are not limited to:
Consultation and Education
  • Serving as the knowledge expert for the electronic health record and associated clinical software, and providing users and staff with consultative support and education.
  • Consulting, advising and educating all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient.
  • Integrating knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems.
  • Initiating, developing and executing complex projects that support veterans' health care needs.
  • Collaborating effectively in a lead role.
  • Assisting clinical business end users in reengineering business processes for clinical efficiency and documentation.
  • Representing a wide variety of stakeholders and liaisons with both internal and external organizations.
  • Exercising expertise in clinical operations.
  • Developing and/or overseeing the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses.
  • Developing performance management tracking tools.
  • Extracting, analyzing and providing data to assess treatment impacts such as: clinical endpoints, health status outcomes and utility estimates; estimated usage; characteristics of treating designated populations; evaluating patterns of substitution against other products such as resource impact assessments.
  • Maintaining state of the art knowledge of changes in technology and clinical environment to identify, propose, formulate and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations.
  • Advising those in the Informatics organizational structure of programmatic (formal and informal methods) and security requirements for data access.
  • Advising staff members on directives, policies, and best practices for making requirements operational.
Technology and Data
  • Providing for the maintenance and updating of site parameters and site specific files to ensure proper functioning of complex, interrelated and interdependent software applications.
  • Using data bases and registries, formulating tools to support patient care and ensuring quality management and clinical oversight.
  • Effectively and efficiently managing multiple competing priorities.
Human Factors
  • Improving efficiency and effectiveness of processes by utilizing knowledge of human factors, usability of redesigned health information systems (i.e. software and hardware), and knowledge of human physical and psychological barriers to usability.
  • Conducting tests to analyze usability, sequencing, flow, plain language, minimum key strokes, and comfort level of the user, ensuring adaptability of the process(es) to the workflow and that the processes used are the most efficient and effective.
Management of Projects
  • Collaborating with technical, clinical and administrative staff to develop system requirements while understanding system capabilities and limitations.
  • Developing and/or overseeing databases related to patient management systems, and actively participating in or leading the development of clinical decision-support systems.
  • Serving as a leader in change management, analyzing and evaluating clinical and administrative processes related to information flow.
Work Schedule: Fulltime, Monday thru Friday 8:00 a.m. to 4:30 p.m.
Virtual: This is a virtual position.
Position Description/PD#: Program Analyst (Program Analyst Informatics)/PDHA-740-01024-A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
This is a Bargaining Unit position.


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/17/2022.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing relevant clinical and/or administrative data to identify, quantify and resolve organizational problems; developing and/or overseeing the development of information related to patient care such as registries or reporting tools; developing educational programs and instructional materials and appropriate tools to educate users; maintaining and updating facility Datamart site for ease of use and navigation and developing new reports by extracting data from the CDW using SQL to display in Power BI or similar platforms.
You will be rated on the following Competencies for this position:
  • Database administration
  • Analysis and problem solving
  • Customer service
  • Self management
  • Computer skills
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

This job opportunity announcement may be used to fill additional vacancies.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.

Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .