Collections Analyst

Administrative Office
Dillsburg, PA
Aug 15, 2022
Aug 19, 2022
Full Time
Primarily working remotely. Limited travel to Dillsburg PA office is required. Looking for a rewarding, purpose driven career focused on helping others? Are you interested in working for a well-established not-for-profit organization that honors staff and lives our values of Mutual Respect; Trust; Connectedness; and Creative Curiosity? If this sounds like you then you may find your fit with Presbyterian Senior Living. The Collections Analyst is responsible for the direct oversight of organization's collections function. This role is also responsible for providing technical expertise as it relates to collections processes and assisting in training of staff in regard to the collections documentation system and other collection-related processes. EDUCATION AND EXPERIENCE REQUIREMENTS: * Three to Five years' experience in healthcare accounts receivable collections preferred * Knowledge of federal and state collection-related laws and regulations preferred * Bachelor's Degree in accounting or related field preferred * Experience working with computerized accounting systems required * Demonstrated written and oral communication skills required * Limited travel required * Experience with Microsoft Office, including Excel and Word preferred RESPONSIBILITIES: * Assisting PSL staff with collection issues as necessary. * Coordination and oversight of accounts referred to outside collection agencies. * Maintaining documentation to support collection efforts. * Monitoring accounts receivable aging reports on a monthly basis for assigned payer(s). * Identifying accounts that require collection and initiating appropriate collection efforts. * Communicating significant collection-related issues and trends with management timely and appropriately. * Accurate and appropriate documentation of collection efforts performed. * Negotiating payment terms/conditions and settlements with residents and/or guarantors. * Accurate and appropriate documentation of negotiated payment terms and settlements. * Analyzing adequacy of allowance for bad debt and submits recommendations as necessary. * Assigning accounts to outside collection agencies when necessary. * Monitoring progress made by outside collection agencies on assigned accounts. * Serving as liaison with outside collection agencies. * Communicating significant collection issues with Management timely. * Making recommendations to Management in regard to how to proceed with pursuing collection of significant collection issues. * Attending hearings and depositions when necessary; may be required to testify in court. * Maintaining and monitoring collections documentation system. * Conducting training for new users as necessary. * Preparing and distributing monthly aging reports or other related information or analysis to Management, financial institutions, and others as requested. * Drafting and implementing collection-related procedures and processes as necessary. Providing PHI and community staff with adequate training thereon. * Completing other accounts receivable and/or collection-related projects as assigned. * Providing collection-related assistance to PHI staff, as requested. * Responding to collection-related inquiries via email, phone and in person in a timely and professional manner. * Monitoring alternative payment arrangements as necessary and initiating appropriate collection efforts as necessary. * Accurate and appropriate documentation of alternative payment terms and settlements. * Reviews and approves PSL subsidized care applications. Presbyterian Senior Living is a large not-for-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.

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