Principal Associate, Horizontal HR Partner

Capital One
Wilmington, Delaware
Aug 13, 2022
Sep 02, 2022
Full Time
802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

Principal Associate, Horizontal HR Partner

Are you interested in joining a team best-in-class HR Business Partner team to help enable game-changing business results? In US Card and Banking and Premium Products Shared Services HR, you have the opportunity to work in an environment in which the business truly values HR partnership. If you have a passion for working on a collaborative team to influence and deliver on our key people processes that support our most important business asset - our associates - then look no further!

We are hiring a Principal Associate to support key HR processes and projects. The Principal Associate plays a critical role in delivering on key HR investments across the broader Human Resource Business Partner (HRBP) teams along with planning, monitoring and coordinating logistics for a number of processes, such as talent management and performance management activities.

In this role you will:
  • Partner with Talent and Performance Management Champions to execute the annual talent and performance calendar of activities
  • Share walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or "train the trainer" sessions
  • Process semi-annual promotions
  • Provide feedback to Experience Lead to help drive continuous improvement of these programs
  • Partner with HRBP and business leads to develop All Associate Survey insights and translate the results into action items
  • Prepare All Associate Survey summary materials (deck and/or excel) for business leaders; includes scrubbing comments for inclusion in summary materials
  • Establish SME with HR data systems - Workday, People Data Hub, Talent Development Tool, etc.
  • Complete reporting as a part of key Talent Management/Performance Management/Survey processes
  • Provide data and reporting as needed for other requests, i.e. headcount tracking, spot bonus, spans and layers, etc on a regular and ad hoc basis
  • Participate in HR-related projects, as prioritized
  • Ensure HRBPs and business partners have a clear understanding of the processes, roles, responsibilities, and deadlines, resulting in well-managed HR processes
  • Partner with US Card Analytics team on dashboards and reporting
  • Partner with the Experience Lead and other Horizontal HR Partners to drive best-in class HR experiences for our associates

Key Competencies for Success
  • Strong organizational skills and follow-through
  • Meticulous attention to detail
  • Excellent written and verbal communication skills
  • Clear and proactive stakeholder management
  • Foundational process and project management skills
  • Ability to 'dive deep' and build subject matter expertise in key HR programs and processes

Basic Qualifications:
  • High School Diploma, GED, or Military Experience
  • At least 2 years experience working successfully in a project or process role, or military experience
  • At least 2 years of experience in a Human Resource role (inside or outside of Capital One)
  • At least 1 year experience in role where reporting and data management was required
  • Proficiency in Google Slides, Docs, and Sheets (including basic Sheets functions)

Preferred Qualifications:
  • Bachelor's Degree
  • Project Management or Process Management Professional Certification
  • Agile SCRUM certification
  • 3+ years of experience in Human Resources
  • 3+ years of experience in Project or Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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