Desktop Support Technician

Employer
Hemmersbach Nordamerika
Location
Summerdale, PA
Posted
Aug 12, 2022
Closes
Aug 14, 2022
Ref
624970164
Hours
Full Time
IT Field Technician - Your Benefits - Buddy program Dental insurance Flat hierarchies Health insurance Internal career development International environment Job with purpose Onboarding program Your skills Computer/Printer Hardware Knowledge Experience with ticketing system Team Oriented Customer Service English Your Tasks Troubleshooting, diagnostic, installation, maintenance and repair of HP products. A very strong relationship with dispatch is vital and must be sought. Maintaining and monitoring daily communication tools, FMA, phone, voicemail and email. Keeping up to date on administrative responsibilities such as maintaining updates to all respective support departments. Ensuring best practice standards and common sense are always sought. Maintaining tools, devices and other company supplied equipment. Meeting health and human services, environmental health and safety and/or all other applicable regulatory requirements. Utilizing escalation and support process's to resolve service delivery issues. Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. The ability to lift and carry parts that can weigh up to 50 lbs. Adhering to current regulatory requirements, employee administration, deadlines, Overtime, Expenses, Mileage Declaration. Be ready to be on standby for your region Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate Force. That's why Hemmersbach is The Social Purpose IT Company.