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Project Coordinator - Customer & Technical Support Center (ctsc) Branch Chief

Employer
Fairfax County Government
Location
Fairfax, Virginia
Salary
$84,842.99 - $141,404.64 Annually
Closing date
Aug 20, 2022

Job Details

Job Announcement

Fairfax County boasts a top-notch school system, safe neighborhoods, thousands of acres of parkland, and bustling town centers. County government sits at the heart of this dynamic community of almost 1.2 million residents and seeks employees eager to bring their energy, enthusiasm and skills to serve Fairfax residents and to shape the county's future. Land Development Services (LDS) is the steward of the county's land development and building construction codes and regulations, and its staff members embrace their essential role as "first preventers." Every day, through careful review, permitting and inspection of site and building construction, our staff protect the health, safety, welfare, and environment for those who live in, work in, and visit Fairfax County. Our department also serves as the gateway to much of the county's economic development, reviewing over 30,000 building and site plan submissions, issuing nearly 70,000 building permits, and conducting over 220,000 building and site inspections each year. If you would like to join a creative, collaborative, innovative team doing meaningful work, then LDS is the place for you.

Provides supervision and oversight to a large group of code professionals, related paraprofessionals, and administrative positions that fulfill key functions in the development and enforcement of legislation, codes and ordinances as they apply to land development and building construction. Works u nder the direction of the Director of the Permitting and Code Administration Division.

Specific organizational and functional oversight includes:

  • Permitting oversight: Review and issuance of building, trades, land disturbance, and engineering-based stormwater management permits;
  • Facilitate the submission, review, processing and administration of County addressing;
  • Bonds and agreements;
  • Customer outreach and customer support services;
  • Technical evaluation of certain plan types;
  • Proffer review and coordination
  • Cash proffer calculations and payments
  • Manage the County’s program to evaluate and enforce policies and requirements related to Chapter 2 roads.
Provides leadership, direction and focus to all functions of the Customer and Technical Support Center (CTSC) consistent with LDS's vision, mission, values, the expectations of the Board of Supervisors and the needs of the community. Facilitates close collaboration between CTSC and LDS, partner land development agencies, the County Executive’s office, the Board of Supervisors and Industry stakeholders. Provides high level guidance to the branch in properly enforcing technical and administrative aspects of applicable codes and regulations. Establishes vision, goals, objectives and operational priorities for each organization or function within the branch and promotes their attainment. Oversees customer service functions, ensuring that the customer’s experience is effective and efficient. Champions ongoing process improvements through the analysis of process metrics and key performance indicators. Invests in the training and mentoring of staff within the branch and contributes to a positive team environment. Cultivates and reinforces a safety culture and establishes a safe working environment. Complies with County, LDS and job specific training requirements, including but not limited to emergency management and safety related courses. Continually seeks to expand knowledge through training, mentoring, self-study, or other methods of continuous learning. Clearly communicates safety expectations to employees within work unit. Resolves safety-related matters in a timely manner. In all endeavors, delivers high level of customer service to applicants and their representatives, applying an equity lens in all daily work, to ensure equitable access and support is offered and promoted.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four year college or university with a Bachelor's degree in Urban/Regional Planning, Architecture, Landscape Architecture, Engineering, or a related field, and six years of progressively responsible experience in or affiliated with land planning and/or redevelopment.

CERTIFICATES AND LICENSES REQUIRED:
  • A valid driver's license.
  • DEQ Erosion & Sediment Control Combined Administrator certification - completion of first required training class within 12 months of hire and certification required within 12 months of date of completion of first required class.
  • VDHCD Permit Technician (Required within 12 months of hire)

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, credit check, and driving record check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PREFERRED QUALIFICATIONS:
  • Five or more years of experience supervising a team
  • Five or more years of experience working directly with local boards, commissions or elected officials
  • Five or more years of experience applying for or processing plans and/or permits through a regulatory agency
  • Five or more years of experience in the land development industry.

PHYSICAL REQUIREMENTS:
Position requires incumbent to be mobile with periods requiring sedentary tasks. Ability to operate computer driven equipment. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include a practical exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

Company

Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.


BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.

Company info
Website
Location
12000 Government Center Parkway
Suite 270
Fairfax
VA
22035-0034
US

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