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Administrative Assistant Iv

Fairfax County Government
Fairfax, Virginia
$45,204.64 - $75,341.14 Annually
Closing date
Aug 20, 2022

Job Details

Job Announcement

Works as part of the Target Section of the Personal Property Division. Provides excellent customer service. Plans and conducts on-site inspections of vehicle locations to identify unregistered personal property. Contacts taxpayers via mail or telephone to address discrepancies. Coordinates, plans, and recommends inspection sites. Establishes specific ties to Fairfax County. Determines the appropriate course of action required to bring resolution to vehicles garaged in the county that are not in compliance. Drafts and prepares formal written reports, workpapers, and spreadsheets of inspection cases. Advises taxpayers in the interpretation of state and local tax codes. Initiates statutory assessments and recommend cases for action with delinquent tax collection. Analyzes and adjusts erroneous tax assessments. Assembles statistical, financial, and tax assessment data on request. Responds to taxpayer violations and complaints by phone, correspondence, or visual inspection(s). Establishes and approves new personal property accounts. May be required to testify in court regarding non-compliance issues. May assist in training and/or reviewing the work of other Tax Compliance Specialists. Field surveys conducted to identify out-of-state vehicle plates.

Note: The assigned functional areas for this position are verbal and written customer service in a local tax office, general administrative support, local vehicle tax research, customer service, document review, and data entry.

Schedule: The working hours for this position may vary depending on the time of year to accommodate the general public.

Employment Standards

Any combination of education, experience, and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

The appointee to this position will be required to complete a criminal background check and a driving record check to the satisfaction of the employer.

  • Experience working with personal property tax assessments.
  • Knowledge of state and county codes related to vehicle tax assessments.
  • Excellent verbal and written communication and interpersonal skills.
  • Practical experience using Microsoft Office applications.
  • Detail-oriented and capable of resolving issues/concerns in a prompt and professional manner and exercise good professional judgement to make independent decisions.
  • Possess strong customer service background and ability to work independently.
  • Ability to prioritize and complete assignments on schedule.
  • Ability to exercise tact, discretion, initiative, and creativity.

Work is generally sedentary; however, employee may be required to do some walking, standing, bending, and carrying of items less than 5 pounds. All duties with or without reasonable accommodations.

Panel interview and may include exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we are committed to providing county services to individuals regardless of English proficiency. Qualified candidates who are bilingual in English and another language are encouraged to apply for this job opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.


Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.

Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here -

Company info
12000 Government Center Parkway
Suite 270

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