This job has expired

Sr. Manager, Horizontal Product Manager, Card Decisioning Platform

Capital One
Atlanta, Georgia
Closing date
Sep 8, 2022

View more

Job Details

Ponce City Market (41675), United States of America, Atlanta, Georgia

Sr. Manager, Horizontal Product Manager, Card Decisioning Platform

Capital One's Card Decisioning Platforms are at the forefront of innovation in creating breakthrough capabilities in our lending ecosystem that benefits hundreds of millions of Americans and fuel growth company-wide. To maximize the leverage of our platforms, we are building a new world class customer success organization. We will be the bridge between our platform's individual capabilities and the business customers who leverage these capabilities to provide seamless end to end experiences to consumers.

As part of the newly created Customer Success team, we are seeking product managers who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate build of end to end innovative real-time, intelligent customer experiences to drive growth. As a horizontal product manager, you will be a thought leader with a strategic multidisciplinary mindset, sitting at the interface of business and technology. You will work backwards from the customer objectives to influence and drive transformation in our platform strategy to unlock a flywheel of value creation.

Key Responsibilities Include:

  • Developing an end of end understanding of our decisioning platforms and surrounding ecosystems to anticipate how changes in one part of system interplay with the rest
  • Systematically partnering with our internal business unit customers to understand their strategic priorities and needs from Decisioning Platforms
  • Leading a multidisciplinary team of associates to create innovative solutions by collaborating with domain product/engineering leads and architecture
  • Understanding long term roadmaps across decisioning platforms and feeding that into scoping/prioritization of business initiatives to create efficiencies
  • Collaborating with product and engineering teams across platforms to create a continuous feedback loop to improve our end to end services which support business growth
  • Partnering with Ops, Legal/Compliance, Data governance and Risk to be well managed with the new initiatives we are championing
  • Attracting and retaining top talent to your team and mentoring and developing associates

We're looking for candidates who are:

  • Intellectually curious and show high level of comfort with ambiguity and complexity
  • Structured problem solvers who can use technical aptitude, communication skills and business outcome focus to align a broad set of stakeholders on a solution
  • Highly fungible and can operate in a rapidly changing environment with a sense of urgency in delivering outcomes
  • Comfortable at thinking big and connecting the dots to align our platform direction with strategic goals of our business segments
  • Exceptional at developing and nurturing relationships with internal customers and platform partners
  • Adept at managing multiple ongoing priorities and initiatives, and presenting to a wide range of stakeholders

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 5 years of product management experience or at least 5 years of experience in business analysis, data science, solutions engineering, software engineering or technical consulting

Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 3+ years of experience working with complex decisioning systems
  • 3+ years of experience in customer, internal or external, facing role
  • 7+ years of experience in product management, analytics, solutions engineering or technical consulting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.


Company info

United States

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert