Data Analyst, Senior Manager
Job Number 22109094 Job Category Sales & Marketing Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Senior Manager, Data Strategy and Management is a member of the Global Data Strategy, Activation & Operations team and an integral part of Marriott's CLV (Customer Experience, Loyalty & Ventures) organization. This position will be a technical and subject matter expert in B2B customer, Sales and marketing data. This is an individual contributor role that entails hands-on data analysis & engineering skills to build and manage data products supporting analytics, reporting and machine learning needs. The Senior Manager will also partner with other teams on data integration & provide technical support to large-scale Marriott reporting and operational projects; implement system and business process changes to improve data quality; and support departmental initiatives in the areas of data governance, data management, and analytics. The Senior Manager will also be responsible for contributing to the development of our cloud data platform by setting requirements and consulting on future platform initiatives. We are looking for a driven individual with strong consulting skills, a SQL programming background to manage robust data pipelines and experience with cloud computing & modern data warehousing environments. This hybrid technical management role will include collaborating with business disciplines, IT and external 3rd parties to bring in new data engineering technologies, build and manage data processing frameworks, and help deploy analytics reports & models to production. CANDIDATE PROFILE Education and Background Bachelor's degree from an accredited university in Data Analytics, Computer Science, Engineering, Information Systems or similar quantitative discipline required (MS or MBA preferred) Cloud Data & Project Management Certification or background desired Business and Technical Experience 5+ years of progressive experience in data management, analytics, data warehousing, or data science OR 3+ years with a Master's degree Strong background in SQL for data analysis and new dataset development Experience understanding marketing & digital data to enable omnichannel customer experience & measurement desired Customer obsessed product mindset with ability to architect technical solutions for complex business problems Technical Skills Cloud Data Warehouse (Snowflake - preferred, Big Query/Redshift & traditional data warehouses considered) Cloud Data Platform (AWS - preferred, Azure/GCP/Hadoop also considered) Data Analysis/Programming languages (SQL, Python, Spark, SAS) CORE WORK ACTIVITIES Demonstrating and Applying Discipline Knowledge Manage data product development using Snowflake SQL and/or Spark including: Facilitate data integration & exchanges with international bank partners Manage customer journey tagging & tracking requirements for digital & email data collection Hands-on design of data products in Snowflake for enabling reporting and analytics Develop & automate data engineering jobs using stored procedures & task schedulers Identify new ways of engineering existing data or acquiring new data sources to support development of customer data products Act as a bridge between iT and analytics teams facilitating data shares in a timely and accurate manner Collaborate with peers and Director, Data Strategy & Management to develop systems and technologies that promotes automation & monitoring Act as a trusted subject matter expert & partner with analytics teams to make recommendations on data usage Perform user acceptance testing and build quality assurance plans for new data products Managing Responsibilities with Stakeholders Develops and maintains effective relationships with both internal and external stakeholders across the organization. Fosters a positive climate to build effective teams that are committed to organizational goals and initiatives. Updates stakeholders on key initiative wins and opportunities, responds to concerns, and solicits feedback. Engages leadership to develop and execute action plans to address gaps. Assists direct reports with building and maintaining stakeholder relationships as business partnerships. MANAGEMENT COMPETENCIES Leadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards. Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (eg, personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences. Reading Comprehension - Understands written sentences and paragraphs in work related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?