Quality Compliance Officer

Aug 11, 2022
Aug 15, 2022
IT, QA Engineer
Full Time
Quality Compliance Officer (2 Open Positions)
WMATA is developing an exciting new Team to tackle the Railcar Quality Assurance and Warranty Compliance (RQAW) efforts for the office of Chief Mechanical Officer Rail (CMOR).

We are looking for two (2) Quality Compliance Officers to join and assist in the growth and development of this new team.
The focus will be on the continuous quality improvement opportunities by effectively engaging all offices within CMOR - utilizing proven Quality Control techniques, while maturing the organization using sound Quality Assurance Processes and Methods.

As the Quality Compliance Officer, you will be engaged in the daily quality control / quality assurance activities that will undertake auditing, identifying, analyzing, and recommending solutions to problems related to all phases of CMOR operations. You will support the efforts to improve the CMOR operations and report directly to the Quality Compliance Manager. Our team is completely autonomous with a direct report to the Chief Mechanical Officer for Rail (CMOR).

As part of our team, your input and suggestions are more than just welcomed, we expect them and will respect your ideas for improvement with the objective of developing world class operations for the Authority.

Be a part of this new exciting team and provide your expertise and become a change agent today.

Both challenges and rewarding accomplishments await - are you the Quality Compliance Officer with the Quality Flare we are looking for?

Minimum Qualifications

  • Bachelor of Science Degree in Quality, Engineering, Business Administrative or Information Systems and Data Analytics, or a related field.
    • In lieu of a Bachelor's degree, an Associate's Degree in Quality, Engineering, Business Administrative or Information Systems and Data Analytics, or a related field and two (2) years of progressively responsible experience in a Quality Assurance Industrial, or manufacturing engineering environment, in addition to experience stated below, will be considered.

  • A minimum of four (4) years of progressive responsibility and experience in the field of quality and quality audit, in a manufacturing or industrial environment

  • N/A

  • International Organization for Standardization (ISO) 9001 Lead Auditor Certification or an equivalent certification such as the American Society for Quality, Certified Quality Auditor Certification (CQA) within 2 years of hire.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Quality Compliance Officer audits, tests, diagnoses, identifies, analyzes and recommends solutions to problems related to all phases of operations activities, including personnel skills required (emphasis on identifying training needs), and systems performance, facilities, equipment and associated procedures in support of CMOR. The incumbent assists in the development of and ensures the implementation of quality programs in all maintenance, procurement and engineering branches. Additionally, the incumbent monitors contractor compliance with quality plans in major projects and verifies that the audited system, program branch and equipment is operationally effective and safe.

Essential Functions
  • Reviews and/or interprets complex documents such as: engineering documents, drawings, schematics, diagnostic/repair manuals, policies, standard operating procedures, processes and work instructions to determine accuracy in accordance with quality procedures, internal directives and regulatory requirements from external entities.
  • Observes, measures and documents the performance of equipment, systems, facilities, procedures, processes and employees to ensure compliance with established standards and safety requirements.
  • Recommends improvements in the areas of observation in the performance of machines and personnel.
  • Provides guidance and input to the development of Quality Control (QC) and Quality Assurance (QA) programs for CMOR
  • Conducts quality audits, investigations and testing of parts, materiel, assemblies, equipment and the processes performed by personnel for adherence to established quality and safety standards. #Effectuates CMOR Policy and Procedures through the audit process.
  • Utilizes complex testing equipment and procedures and interprets test procedures and results to determine the quality of the work product performed and reports findings.
  • Recommends modifications to existing maintenance procedures, equipment configurations and work methods to improve the overall efficiency, effectiveness and safety of functional offices.

  • Complies with the reporting of any violation of WMATA safety policies, procedures, guidelines and established rules, to prevent incidents and ensure consistent operation of business functions.
  • Utilizes standard report structure and standardized templates to record inspection data, maintain accurate records and deliver data/results from inspection activities to direct supervisor, to ensure the provision of accurate, trackable data and to maintain compliance with internal and external requirements for reporting and records maintenance.
  • Provides guidance and input to the development of Quality Control (QC) and Quality Assurance (QA) programs for CMOR

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Similar jobs