Arlington, Virginia
Aug 11, 2022
Aug 19, 2022
Full Time

Serves as a facilitator and HR representative responsible for the delivery of training and benefit programs. Responsible for facilitating current MCCS courses and following performance measures to enhance the effectiveness and efficiency of the MCCS training programs. As a strategic partner, assists managers and supervisors to ensure the overall success of staff through appropriate and timely training. May plan and develop course material that are technically and procedurally sound and in accordance with prescribed course framework such as; study guides, visual aids, simulations, written tests, training aids, and course outlines. Organizes, illustrates, interprets and adapts instructional material as required to reach and motivate employees. Coordinates the training program with other MCCS personnel. Monitors and tracks employee training statuses. May be required to research outside sources and obtain information, materials and costs to meet instructional needs. Participates in special projects such as pilot programs, process improvement teams, focus groups and working groups.

Provides assistance/administers employee benefits programs, i.e. Drug Free Workplace Coordinator, Group Health, Dental and Life insurance, 401(K) Savings Plan, Group Retirement Plan, Tuition Reimbursement. Plans, develops and implements employee award and recognition programs in accordance with current policies and practices. Plans, develops and distributes MCCS Henderson Hall Training Schedule and Newsletter on a routine basis. Processes, inputs and maintains records necessary to implement and track benefit and training related matters. Maintains a high degree of contact with employees and provides advice and assistance to employees regarding employee benefits problems and issues. Conducts research, identifies and explains complicated and in-depth employee benefit-related issues such as health benefits conversion and complicated annuity calculations and information, conducts orientation classes, briefings and seminars. Reviews related rules, regulations and internal instructions for comments. Explains rules and regulations to employees pertaining to assigned functions. Assists in other HR areas as needed.

Provides world class customer service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact, for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards and any injury, occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.


Conditions of Employment

  • See Duties and Qualifications



MINIMUM QUALIFICATIONS : Must have at least three years of experience working in a Human Resource Office OR must possess practical knowledge and skills in personnel procedures, rules and regulations. Must have strong experience working with Microsoft Office. Must have knowledge of a wide range of training methods techniques, and tools used to resolve instructional problems. Able to manage a variety of normal classroom situations. Must possess excellent customer service and computer skills. Must be able to work in a fast paced, demanding work environment. Must possess strong organizational skills with the ability to manage multiple tasks and flexibility to adapt with changing requirements. Must be able to independently plan and conduct training sessions regularly and frequently within prescribed course framework. Must be able to work a varied schedule which may include occasional evenings and weekends. Must be able to communicate effectively both orally and in writing. This is a white-collar position where occasional lifting up to 20 lbs may be required.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

CONDITION OF EMPLOYMENT: Per E.O. 14043, selectee(s) must be fully vaccinated for COVID-19 by 11/22/2021 or date of employment (which ever comes later) except in limited circumstances where an exemption is approved due to a disability or sincerely held religious beliefs.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.