Plano Town Center (31064), United States of America, Plano, TexasSenior Director, Developer ExperienceCapital One's Technology team is at the forefront of our corporate strategy. This newly created role will work in our Developer Experience Domain to help us deliver on critical enterprise-wide initiatives, specifically rollout of the Developer Platform called DevNav. This role will help bring visibility to the current and future portfolio of work assigned across Tech driving work in program management, product adoption and managing risks The ideal candidate will be able to deliver in a challenging and fast-paced environment, as well as manage effectively through competing priorities within the organization. Additionally, the candidate will be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex and highly technical organization. This role is ideal for someone with experience leading and standing up complex technology delivery. The preferred candidate will have experience working in technology business-serving organizations, with a solid understanding of systems integration, delivery of complex business capabilities, risk and cyber considerations, technical complexities, and scaled agile delivery. Responsibilities: Responsible for rolling out product, drive adoption and engagement with the customer Work very closely with product, design and engineering to drive the customer requirement Responsible for the program management for the product Ensure Accountable Executives are aware of their expectations and building tools to help them to meet those expectations Partnering cross-functionally with program stakeholders in the tech organization to provide strategic and tactical thought leadership while effectively driving project delivery Designing, developing, and managing complex integrated plans across interdependent enterprise programs in a dynamic environment that is constantly adapting to the changing needs of the customer Creating clear scope definition and management, planning, communications, change management, and implementation. Ensuring projects are delivered on time and on budget while effectively managing risks and navigating through a challenging environment Ensuring change management practices are appropriately assessed and addressed Capturing, resolving and escalating issues & impediments to ensure that project delivery continues effectively and unencumbered. Supporting the creation of executive-level presentation materials to support the communication of program-level information for various stakeholders Basic Qualifications: Bachelor's Degree At least 7 years of people leadership experience At least 9 years of experience in technology Preferred Qualifications: 5+ years experience in a Product Development and rollout of the product 5+ years experience in Project Management 3+ years of experience working in a Cloud environment 1+ years experience working in an Agile environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).