Job descriptionWe are seeking someone to perform office and administrative tasks related to customer calls, job management and tracking and customer satisfaction activities. Perform general office duties, receive phone calls, and duties associated with billing, tracking and coordinating jobs. If you are self-motivated, can adhere to a deadline, dependable and work well under pressure then you will thrive in this work environment.Position Requirements:Customer service experience in a service industry environment, quality assurance.Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice. First rate listening and questioning skillsConfident, punctual and reliable.Ability to remain calm and professional during tense or stressful situationsExcellent organizational skills and strong attention to detailAbility to multi-task. Capability to work in a fast-paced, team-oriented office environment.Proficiency in Microsoft Office - ie, Outlook, Word, Excel. Quick Books and/or Xactimate training or knowledge a plus. Compensation: $17.00 per hour PICTURE YOURSELF HEREFULFILLING YOUR POTENTIALAt SERVPRO, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. Please search for a franchise near you to explore the opportunities waiting for you at SERVPRO. We look forward to hearing from you.WORKING TOGETHER TO MAKE ITLike It Never Even Happened(R)As a team, we are proud to offer our customers the industry-leading level of service. Each of our nearly 1800 franchises offers a broad variety of opportunities to help, to serve, and to repair and restore people's homes and businesses. If you have a passion for making a difference, our franchises are looking for you.All employees of a SERVPRO(R) Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO(R) Franchise. SERVPRO(R) Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.