Systems Administrator

RogueThink Inc
Fredericksburg, VA
Aug 09, 2022
Aug 12, 2022
Full Time
Top Secret FSP clearance required at time of hire. Applicants selected will be subject to a US Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, US citizenship is required.Work requirementsManage and improve existing Asset management environment with best practices, policies, and procedures.Perform property management duties such as IT hardware and equipment accountability.Perform IT inventory checks of all IT assets, Sponsor's and mission partners IT equipment, periodically, semi-annual, and annually to ensure devices are present.Coordinate the installation schedule for IT equipment with mission partners and service provider(s).Process, track, and generate reports on all IT assets utilizing Sponsor's property management system(s) to include but not limited to Products & Services Catalog, ServiceNow, Microsoft System Center Configuration Manager (SCCM), and enterprise service tools.Coordinate and interface with representatives from various service providers to identify and resolve asset inventory issues.Check end encrypted secure devices for connectivity.Perform encrypted secure devices rekeying items such as uploading the latest key and track the end devices with Sponsor's mobile fill devices.Zero out encrypted secure devices end devices and remove them from network racks, transporting devices when needed, and perform updates.Assist mission partner personnel with locating items, performing surveys or reading alerts and alarms on their encrypted secure devices equipment.Team lead shall supervise personnel who monitor and maintain computer equipment, develop and maintain standard operating procedures (SOPs) and processes.Team lead shall generate ad-hoc reports, staffing schedules ensuring there is adequate team coverage during core work hours.Required skills and demonstrated experienceDemonstrated experience preparing and generating asset management reports.Demonstrated experience developing and maintaining Standard Operating Procedures (SOPs).Demonstrated experience in developing and enforcing process changes and improvements.Demonstrated experience in creating transactions for IT assets between mission partners and accounts.Demonstrated experience in performing physical inventories of IT assets and conducting IT inventories for decommissions.Demonstrated experience with IT service delivery tools.Demonstrated experience performing secure communications Custodian activities and tasks to include but not limited to:Ordering, issuance, and destruction of encrypted secure device key materialRekeying encrypted secure device(s) when requirement arisesTracking, inventory, accounting, auditing, and reporting of encrypted secure devicesSubmitting timely acknowledgements of receipt for received encrypted secure devicesInspecting all incoming accountable encrypted secure devices pouches for evidence of tamperingExecuting operational procedures and security procedures requires of encrypted secure device custodianDemonstrated experience with organizational, customer service, and interpersonal skills.Highly Desired skills and demonstrated experienceDemonstrated experience with Sponsor's IT service delivery tools.Demonstrated experience with IT service delivery processes.Demonstrated experience working in a team environment and with all levels of management.Demonstrated experience with IT Services Management (ITSM) best practices and ITIL framework.Benefits:We offer competitive compensation packages and flexible work environments.Compensation is something we here at RogueThink ensure is competitive as we hold integrity, intelligence, and passion in high esteem.Performance bonuses are available to all employees at RogueThink based on employee and company performance as well as program management recommendations.Retirement Plans 401(k) Matching allows employees to receive dollar-for-dollar matching on the first 6% of their contribution to for a traditional or Roth 401k through Vanguard.Employee Referral Bonuses Employee referral bonuses highlight that we value our employees' recommendations for new hires. As such, we provide a $8,000 referral bonus for any TS/SCI resource and $5,000 referral bonus for others.Paid Time Off Competitive PTO offerings based on program and seniorityFederal Holidays Observed:New Year's DayMartin Luther King Jr. DayPresidents DayMemorial DayIndependence DayLabor DayColumbus DayVeterans DayThanksgiving DayChristmas DayHealth, Dental, Vision, Disability, Accident, Critical Illness and Life InsuranceAccounts are offered Family Leave Parental leave provides employees with five paid days of leave after adoption or delivery of a newborn. Bereavement leave is available and ensures 3 paid days of leave for immediate family. Training and Development Our most valuable asset is our talent. As such, we provide online and in-person training to keep our resources adept at the latest trends and direction of technology. Educational Assistance We recognize the value of professional and continuing education, and we offer tuition assistance for applicable programs.

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