Sr. Program Coordinator

Washington D.C
Aug 09, 2022
Aug 15, 2022
Program Manager
Full Time
Metro is seeking to fill a Senior Program Coordinator position within the Office of Sustainability. The Office of Sustainability implements and advances policies, programs, and partnerships to achieve Metro's Sustainability Vision and Principles. We achieve this mission by:
  • Facilitating an organizational culture of continual improvement and sustainable stewardship
  • Strategically engaging and partnering to leverage best return on investment for the region
  • Integrating sustainability into agency-wide decision-making processes
  • Enhancing and communicating the full value of Metro to the region

Staff will:
  • Lead implementation of projects within Metro's Energy Action Plan
  • Support organizational change management, energy innovation, and best practice adoption
  • Leverage data and financial performance measures to drive progress in achieving departmental priorities
  • Manage utility contracting activities and coordinate with internal and external customers to scope and monitor contract deliverables/performance
  • Sustain utility regulatory/policy engagement
  • Support collaborative problem solving to advance fleet electrification, facility energy efficiency upgrades and the ongoing rollout of Metro's on-site solar program.
  • Promote business decisions around energy efficiency improvements

Interested candidates will be able to communicate and coordinate effectively with internal and external stakeholders at all levels. Familiarity with the role of energy in asset management to drive performance while meeting regional energy goals and experience with supporting change management is essential. Experience in related policy, facility energy management, Leadership in Energy and Environmental Design (LEED) certification processes and local regulatory requirements - such as local Building Energy Performance Standards, Public Service Commission proceedings and Federal Energy Regulatory Commission/Department of Energy programs - would be an advantage.

Minimum Qualifications

  • Bachelor's degree in Transportation, Management, Business or Public Administration or a related field

  • Minimum of seven (7) years of experience in project management and/or asset management lifecycle planning, progressively analyzing and coordinating business improvement projects in a large-scale organization.
  • Experience at developing interactive and dynamic presentations

  • N/A

  • Microsoft Project, Primavera, Clarity, Power BI, and SharePoint.
  • Project Management Professional (PMP)

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The incumbent provides strategic support, guidance and management for a broad range of projects to include program and policy assignments pertinent to the mission of the Authority and departmental goals. The Senior Program Coordinator is responsible for assisting the management team in program planning and development activities that include policy development, technical quantitative/qualitative analysis, project costing and forecasting, and impact assessments. The incumbent supervises and performs capital and operational data management and research.

Additionally, the incumbent works with cross-functional stakeholders to identify needs requirements and develop business cases. The Senior Program Coordinator delivers project and program presentations to executive and senior staff. Performs or participates in risk management and communications and change management planning. Acts as a liaison for both internal and external entities on Authority-wide highly complex multi-discipline projects and programs.

Essential Functions
  • Coordinates and implements best practices for the enterprise asset management program implementation which includes conducting research and drafting processes and reports. Assists in the drafting of policies and the creation and maintenance of comprehensive departmental/ interdepartmental documentation.
  • Responds promptly and effectively to requests for research and information; communicates with departmental staff to gather answers to inquiries as necessary.
  • Assists in defining project scopes and objectives by involving all relevant stakeholders and ensuring technical feasibility.
  • Conducts complex cost, budgetary, statistical analysis and develops forecasts, prepares cost benefit analysis, and tracks operational and capital budgets.
  • Develops and maintains dashboards, visualizations and graphics to supply audiences with understandable information.
  • Maintains and monitors project plans and project schedules. Organizes, attends and participates in stakeholder meetings. Documents and follows up on important actions and decisions from meetings.
  • Establishes and maintains tracking reports in support of business initiatives, such as trainings, capital program reporting, and communication campaigns related to capital planning a program management.
  • Works directly with the transit and business asset owners across the Authority to perform data analytics, establish monthly compliance reports and, risks and/or issues updates, including mitigation actions and resolution plans.
  • Supervises and/or guides subordinate or contract staff.
  • Interacts effectively with senior leadership to articulate issues and propose potential solutions.
  • Supports the program management processes of integration, scope, schedule, budget, quality, resources, communication, risk, and procurement.
  • Assists with project initiation, estimation, planning, requirements gathering, analysis and design, technical reviews, integration, implementation, operational turnover, and project closing.
  • Tracks and escalates action items, monitors project delivery and client satisfaction, and communicates with all appropriate levels of management including directors, general managers, managers, subject matter experts, and clients.
  • Provides data collection, analysis of data, presentations and reporting, database administration, project assessment, and creation and maintenance of templates, forms, and processes.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Other Functions
  • Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and implements solutions. Leads ongoing reviews of business processes and develops optimization strategies.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview

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