Junior Admin Assistant
- Employer
- Sparks Group
- Location
- Gaithersburg, MD
- Closing date
- Aug 18, 2022
View more
- Industry
- Other
- Function
- Administrative, Other
- Hours
- Full Time
Job Details
Responsibilities:
- Assists customer with understanding and using the customer Gateway to view installation status. Demonstrates customer service skills and serves as tactical single point of contact for order processing and routine installation activities and issues.
- Works closely with customers, Program Management, and Installation Managers to oversee and manage customer activities and expectations. Processes orders for broadband service using proprietary ordering system.
- Updates and modifies existing orders as needed, communicating changes to customer and Installation Management.
- Works to meet customer installation requirements and resolves site issues to customer's satisfaction. Updates databases, generates reports for customers and management, monitors daily installation calendars and activities. Establishes familiarity with customer databases, specifications, requirements, and restrictions
Basic Requirements
- Bachelor's degree OR education and experience of relevant work
- 1 - 3 years of relevant experience
Preferred Qualifications:
- Ability to forecast needs and possible problems and recommend solutions.
- Ability to apply theories and techniques and see possible outcomes within own related area.
- Work with policies, procedures, and principals with few or no precedents.
- Choose among multiple alternatives with little guidance, and has the ability to solve complex or novel problems.
- High analytical thinking and minimal supervision.
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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Company
Bringing the Best People and the Best Companies Together Since 1970.
Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.
Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.
- Website
- http://www.sparksgroupinc.com/
- Telephone
- 3012792300
- Location
-
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US
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