Data Registry Associate

Location
Rockville, Maryland
Salary
Salary Range (Non-Negotiable): $43,182 – $47,979 https://www.asha.org/careers/asha-jobs/benefits/
Posted
Aug 09, 2022
Closes
Sep 13, 2022
Career Level
Entry Level
Hours
Full Time

The American Speech-Language-Hearing Association requires all new employees to present proof they are fully vaccinated against COVID-19 when they start work. Currently, “fully vaccinated” is defined as someone that has received both doses of the Pfizer/Moderna COVID-19 vaccines or one dose of the Johnson & Johnson COVID-19 vaccine 14 days or more before they begin work. Individuals with a disability or a religious reason preventing them from taking the vaccine may request an accommodation.

As a Data Registry Associate, you will join a phenomenal team that is focused on providing ASHA’s membership with access to outcomes data to help with demonstration of value and quality improvement initiatives.
Every day, you will:

  • Engage with participants on various aspects of the data collection program, from registration to reporting. 
  • Successfully maintain the resources for the registries.
  • Collaborate on any ongoing project discussions related to product enhancements.

To thrive in this role, you must have a passion for delivering quality customer support, enjoy the troubleshooting process, have a creative instinct, and be adept at managing varied resources. 

Description
The purpose of this position is to support the day-to-day activities of the National Outcomes Measurement System (NOMS), a national data collection registry that illustrates the effectiveness of services delivered by speech-language pathologists and audiologists.

Responsibilities

  1. Process NOMS registrations, including information review, data entry, and correspondence with applicants.
  2. Generate and distribute routine preformatted compliance notices to participants.
  3. Respond to inquiries from and provide technical assistance to prospective and current participants.
  4. Assist participants with updating patient data submitted to the registries.
  5. Update content on the team’s web pages.

Qualifications
Knowledge Typically Acquired Through

  • Minimum of an Associate’s degree; Bachelor’s degree preferred, with at least one year related work experience.

Scope and Depth of Technical Skills/Knowledge

  • Proficiency with Microsoft Office software applications
  • Familiarity with basic HTML a plus, but not required

Scope and Depth of Non-Technical Skills/Knowledge

  • Well organized with strong attention to detail
  • Superior customer service skills 
  • Demonstrated problem-solving abilities
  • Excellent interpersonal skills
  • Ability to work well as part of a team and individually

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