Quality Assurance Specialist

Washington, D.C
Aug 09, 2022
Aug 17, 2022
IT, QA Engineer
Full Time

The position is responsible for the quality and performance of analog and digital audio products and processes to meet the standards and specifications of the analog and digital audio program requirements for the National Library Service for the Blind and Print Disabled (NLS). The work of this position supports the planning, developing, evaluation, and coordination of a comprehensive analog and digital quality assurance program. The incumbent analyzes and evaluates processes and provides recommendations for organization process. The position also serves as a liaison, and prepares and presents information to various audiences on the program's mission.

Evaluates the technical quality of analog and digital recorded materials. Assesses work representing the most difficult and unusual problems with analog and digital recorded materials. Audits master digital and analog recordings for adherence to NLS standards and specifications. Certifies the acceptability of audio material produced for the NLS program based on those standards and specifications. Performs inspections to verify the narration quality, effective interpretation of text, correct pronunciation, and vocal presentation of the spoken word ensuring these elements are aligned with written standards. Identifies defects and the cause of defects. Evaluates problems and formulates plans to address and correct issues. Prepares written critiques on the results of each inspection.

Investigates indicators of significant deviations caused by product or process design, material quality, or other significant factors. Coordinates with technical specialists within NLS to identify options and develop recommendations. Establishes a system for corrective actions that assures that prompt action is taken to correct assignable conditions.

As Senior Quality Assurance Specialist, the incumbent monitors the flow of analog and digital, and physical materials through the section to identify uncommon problems related to their timely receipt and accessibility to the quality assurance staff. Plans, develops, evaluates, and coordinates the implementation of effective audio presentation standards for digital recorded materials provided by the NLS program. This includes making recommendations to and incorporating new and revised techniques to updated policies and procedures used by NLS.

Prepares administrative reports and studies for appropriate personnel and documents related to work assignment or developmental activities conducted under broad supervisory guidance. Compiles and writes correspondence, manuals, specifications, instructive materials, and articles for various publications relating to quality assurance of audio and digital materials.


Conditions of Employment

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to perform quality control inspections.**

Ability to plan, develop, evaluate, and coordinate a comprehensive quality assurance program.**

Ability to interact collaboratively with others and provide consultation and liaison services.

Ability to communicate in writing.

Ability to communicate effectively other than in writing.


This job does not have an education qualification requirement.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.