Sr. Associate, Labs Community Manager
- Employer
- Capital One
- Location
- New York, New York
- Closing date
- Sep 5, 2022
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Sr. Associate, Labs Community Manager
The Community Manager role in the Lab is the heart of managing the communications and engagement of our Lab Team and all our stakeholders. This person will craft clarity through newsletters, events, articles and short form channels like Slack. They will know the ins and outs of what matters to our staff and our stakeholders and will be able to harness the collective knowledge of these communities to make for a better Lab and better outcomes for our programs.
Working for the Lab puts you at the forefront of Innovation. Our ideal community manager will have a passion for emerging technology (e.g. Crypto, Web3, Metaverse, NFT, etc...) and for organizing & connecting people to achieve greatness around their passion areas. To this end, the ideal candidate will have both project/process management experience to execute operationally and content creation skills to manage both incoming & outgoing communication with the communities.
Daily Responsibilities include (but are not limited to):
- Supporting day-to-day communications within the Lab including Hackathons, All Staff meetings, and Special Events.
- Support in new hires onboarding and offboarding of staff.
- Coordinate education sessions for the Lab on topics of interest and relevance
- Managing our new and emerging tech slack channel + newsletter. Responding to people's questions, concerns, ideas along with highlighting relevant content to the community.
- Coordinate an educational program for the company on emerging tech topics being researched by the Lab.
- Overseeing intake of ideas or requests for support from the company on key topics being researched by the Lab.
Basic Qualifications:
- Bachelor's Degree or Military experience
- At least 3 years of Project Management experience
Preferred Qualifications:
- 1+ year of experience in communications
- 1+ year of process management experience
- 1+ year of event planning experience
- 1+ year of People Management experience
- Tech program/Bootcamp
- Strong communication and collaboration skills
- Work experience achieving results with complex projects
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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