Business Director, Emerging Merchant Business (Remote Eligible)

Center 1 (19052), United States of America, McLean, Virginia

Business Director, Emerging Merchant Business (Remote Eligible)

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Emerging Merchant Businesses (EMB) is making Capital One the go to place for merchants who want to grow their customer base. We use our proprietary data, relationships, and platforms to enable merchants to make real-time intelligent marketing, CX and payment decisions to better serve their customers. Today, we serve merchants through Capital One Shopping (high value, incremental sales), Buy Now Pay Later (checkout conversion) and Apollo (consumer insights engine).

In this Director, Strategy & Roadmap role, you will drive the EMB New Business Development team's deep understanding of the merchant landscape and the trends that will shape its future in order to develop an integrated growth plan, manage ongoing market research, and support business case development for emerging opportunities. In short, you will play a critical role in helping to identify the next big win for EMB and Capital One.

Come join our talented team to reimagine and power the future of commerce.

General Responsibilities:

• Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
  
• Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
  
• Product:  Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics
  
• Execution:  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
  
• Partnership:  Work closely with colleagues across Capital One including:  IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
  
• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
  
• Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
  
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
  
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  
• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
  
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
  

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

• Bachelor's Degree
  
• At least 7 years of experience in analysis
  

Preferred Qualifications:

• Master's Degree
  
• 2+ years of experience in financial services
  
• 1+ year of experience in consulting
  
• 3+ years of experience in people management
  

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).