Senior Manager, Card Risk- Mainstreet

Capital One
Richmond, Virginia
Aug 06, 2022
Sep 05, 2022
Full Time
West Creek 8 (12080), United States of America, Richmond, Virginia

Senior Manager, Card Risk- Mainstreet

As a Senior Manager, Risk in Capital One's US Consumer Card Risk you will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk / process management and analytical skills to help US Consumer Card continue to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, have a deep reverence for risk and process management and love to have fun at work, this may be the role for you!

Sr. Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. These skills allow the Sr. Risk Manager to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. A successful risk manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations, processes and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept.

Sr. Risk Managers have a high level of exposure across lines of business and have the opportunity to work with executives to create and implement innovative solutions to appropriately manage risks within the Card business.

The ideal candidate will be a highly-motivated risk or process management professional with excellent process improvement and communication skills. The candidate will be detail-oriented and results focused, and will have a proven record of problem solving and collaborating with others.

  • Consults on risk to one or more business partners providing advice and guidance as required
  • Effectively challenges our 1st line of defense business partners and collaborates effectively with 2nd line of defense (Compliance, Legal, Enterprise Risk Management, Operational Risk Management) and 3rd line of defense (Audit and Credit Review)
  • Supports audits, credit reviews, and regulatory exams of our business partners' organizations, as applicable
  • Analyzes information to proactively identify risks, trends, and process improvements; supports reporting on risk topics to management
  • Stays current on the changing regulatory environment and understand the impacts to your businesses
  • Provides oversight and guidance during risk assessments (New Products/Processes, Risk and Control Self-Assessments, etc.)
  • Is a thought leader in providing guidance to businesses and supporting functions in implementing risk management practices
  • Participates in risk forums and contributes to continuous improvement of risk management practices
  • Supports, partners and interacts with internal business clients
  • Sets direction, manages expectations, and may lead cross-functional teams through various initiatives
  • Participate in and execute other special projects for the team on a periodic basis

Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 5 years of risk management or at least 5 years of process management experience or at least 3 years of consumer credit card experience

Preferred Qualifications:
  • 5+ years of consumer credit card experience
  • 5+ years or more of experience in process management
  • 3+ years or more of experience in responding to and interacting with internal audit or regulatory agencies
  • Agile or Design Thinking experience
  • 2+ years of People leadership experience
  • 2+ years experience with Governance, Risk, and Compliance software tools (PRIME at Capital One)
  • 2+ years experience in controls development, controls management, and reporting activities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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