Executive Creative Director, Performance Creative

Capital One
Richmond, Virginia
Aug 06, 2022
Sep 05, 2022
Full Time
West Creek 6 (12076), United States of America, Richmond, Virginia

Executive Creative Director, Performance Creative

We are looking for an Executive Creative Director (ECD) to lead the creative team supporting performance marketing channels and campaigns. A performance ECD will direct the strategy, development, innovation and production of creative assets across the consumer journey. They will partner closely with marketing segment and channel leads to understand business goals and consumer needs. This role is accountable for the creative strategy to deliver results and make the Capital One brand easy to remember and easy to choose.

You might be a good fit if:
  • You are able to operate in many roles- creative leader, general manager, strategist, operations lead, and innovator.
  • You keep the creative team ahead of the curve and develop world-class emerging creative talent and leaders.
  • You have an intimate knowledge of industry best practices, a strong digital & direct response expertise and the ability to quickly identify, address and incorporate emerging data and tech trends into strategic direction.
  • You have the ability to proactively overcome adversity and obstacles.
  • You can comfortably present complex concepts to leadership and decision makers.
  • You want to work with a diverse, talented team that is doing breakthrough, consumer driven creative work.

Role Expectations:
  • Partners with senior business leaders to define how creative teams deliver against performance marketing objectives across segments and campaigns - and provides a plan of action and guidance on how to achieve business and brand results.
  • Takes a proactive approach to the use of technology and data to meet the creative needs of partners and our customers.
  • Partners with other Executive Creative Directors to guide, manage and elevate the overall creative output of the department.
  • Provides creative oversight, guidance and direction for creative across a variety of channels and product campaigns; developed by internal and external creative associates.
  • Serves as the voice of what on-brand, effective creative means and looks like at Capital One.
  • Consistently evaluates the industry and beyond to ensure the delivery of leading edge, relevant and impactful creative approaches.

Who you are

You want to be an EVIDENCE-BASED MARKETER who...

  • Your curiosity is endless. There's always something else to learn.
  • You're flexible and not afraid of change-in fact you welcome the challenge.
  • You share your point of view, but seek out what might be missing and listen.
  • You have big ideas and know the best ones are driven by proof, persistence and patience.
  • You're a storyteller. You simplify the complex and compel your audience to act.
  • You know how to enjoy yourself. While fun isn't mandatory, it certainly seems to follow you.
  • You care-about the work, your team and the customers you serve.

  • You value authenticity over perfection. You lead with empathy, vulnerability and honesty.
  • You deeply invest in understanding the humans around you.
  • You say what needs to be said and work hard to find the right words.
  • You're an expert. You also know when you're not and need to find one.
  • You use all this - to make things happen, create amazing work and inspire others.

Basic Qualifications
  • Bachelor's degree or military experience.
  • At least 10 years of experience leading creative development teams

Preferred Qualifications
  • At least 10 years of experience leading and directing large, multi-discipline creative teams.
  • At least 8 years of digital or mobile campaign experience at an Advertising Agency, Studio Agency or Corporate in house creative team.
  • At least 3 years leading an in-house creative team.
  • Direct management of a creative team of 15+ people.
  • Creative portfolio that includes produced work for large, integrated marketing campaigns.
  • Direct experience leading creative development for a large Brand.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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