Veterinary Receptionist (CCS)
Veterinary Receptionist (Client Care Specialist) Want to work with great people? Join the Caring Hands Animal Hospital family! We are seeking career-oriented individuals who are committed to the veterinary profession, value compassionate care and teamwork, and will put forth the extra effort needed to achieve the high-quality service our clients expect. If you enjoy a fun, fast-paced, energized environment, Caring Hands is the place for you! ABOUT US Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited veterinary facilities. We have an open-door policy to provide excellent customer service to our clients. Our full-service veterinary hospitals offer state-of-the-art care for our patients. DUTIES / TASKS The primary role of all Caring Hands Animal Hospital employees is to ensure that our clients and patients experience top-notch customer service and patient care. The Client Care Specialist is our front desk / receptionist position. Data entry via Electronic Medical Record system Make and receive phone calls; Schedule appointments; Check clients in & out using Avimark veterinary software. Process client transactions and assist in accounting of cash drawer; run end-of-day transaction reports. Client Education regarding pet care. Maintain a clean and orderly facility. Uphold positive, cooperative relationships with other employees. Perform other duties as assigned. BENEFITS Caring Hands Animal Hospital offers a comprehensive benefits package including: Comprehensive paid training program 401(k) with employer match Medical, Dental, and Vision insurance Optional supplemental insurance Paid Time Off Flex Spending Accounts for medical and dependent care Employee recognition program Continuing Education Employee referral bonus program Discounts on personal pet care Uniforms provided QUALIFICATIONS / REQUIREMENTS Previous relevant experience desirable Must be 18 years of age or older Excellent communication skills, and teamwork abilities Strong computer skills Work requires lifting and carrying animals up to 30lbs unassisted. Walks or stands for extended periods or time; frequently works in a bent position. May be exposed to unpleasant odors & noises. May be exposed to bites, scratches and contagious diseases. HOURS / WORK SCHEDULE Full-time position available. Must be able to work morning, evening, and Saturday shifts. Flexible availability is a must, as is the ability to regularly work weekend shifts. All potential new hires are required to pass a criminal background check and drug test. COMPENSATION Competitive salary, based on experience.