Chief of Operations

Employer
USAJobs
Location
Washington, D.C
Posted
Aug 05, 2022
Closes
Aug 13, 2022
Function
Executive, Chief
Hours
Full Time
Duties

The Chief of Operations:
  • Provides strategic leadership and executive management for the operations and maintenance of the Capitol Visitor Center, U.S. Capitol Building, House and Senate office buildings, Library of Congress buildings, U.S. Supreme Court and grounds, U.S. Botanic Garden, Capitol Power Plant, Capitol Grounds and Arboretum and other facilities and operations.
  • Delivers key agency-wide services, champions improvements for innovative approaches to facilities management, utilities, tenant services, client support and visitor services and assists with agency-wide reporting and communications.
  • Briefs senior leaders, delegations and Congressional committees on all aspects of agency operations and facilities management; represents the agency in managing the relationships and customer service delivery agreements between the agency and stakeholders; and works closely with the Chief Financial Officer on budget formulation and execution.
  • Participates in the agency's planning and budgeting process and assists in assessing performance improvement initiatives relevant to delegated areas of authority.
  • Strategically manages financial, human capital and information resources including oversight of the organization's and subordinate organizations' budget, workload and performance requirements.
  • Examines strategies, processes and resources for improving organizational performance or business process re-engineering efforts taking into consideration the potential contribution of new and emerging technologies, and recommends viable strategies for implementing sustainable organizational improvements.
  • Develops and implements an integrated approach to operate, maintain, improve and adapt the operations and infrastructure to create an environment that fulfills Congressional needs and priorities including cost-effective operations to ensure best value and optimized service in alignment with AOC's business goals and priorities.
  • Brings about strategic change to meet organizational goals and customer expectations, makes decisions that produce high-quality results and build coalitions internally and with other organizations and stakeholders to achieve common goals.
  • Provides advice on program and policy development; ensures all organization activities and operations are implemented in compliance with applicable laws, policies and regulations; and recommends courses of action affecting a wide range of sensitive and controversial topics.
  • Exercises executive and managerial oversight of critical facility operations to provide leadership, direct support and coordination across jurisdictions.
  • Determine strategies, initiatives and programs to improve the delivery of insourced and outsourced services, standardize quality control and quality assurance throughout the jurisdictions and implement quality standards and performance assessments.


Requirements

Conditions of Employment


  • Filing of an initial and annual Financial Disclosure Reports.
  • Successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
  • Successful completion of pre-employment and applicable random drug testing required.
  • Meets qualifications requirements by the closing date of this announcement.


  • Qualifications

    Application Method:

    Applicants must clearly show possession and demonstrated leadership experience, normally obtained over several years by serving in positions at the GS-15 level or above, for each Executive Core Qualification (ECQ) and Professional Technical Qualification (PTQ). Failure to address and meet any of the ECQs, via the vacancy questionnaire, or PTQs, via the 5-page resume, will eliminate you from further consideration. Review the ECQ competencies guidance and sample resumes in OPM's Guide to Senior Executive Service Qualification . ECQ responses may range from 300 to 6000 characters.

    If you are currently serving in a Senior-Rated (SR) appointment, career Senior Executive Service (SES) appointment, eligible for reinstatement into the SES, or have successfully completed a SES Candidate Development Program and have been certified by the Office of Personnel Management you do not need to address the ECQs via narratives but are required to address Professional Technical Qualification(s) via the 5-page resume.

    Executive Core Qualifications:

    ECQ 1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

    ECQ 2 - Leading People: The ability to lead people toward meeting the organization's vision, mission and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

    ECQ 3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems and calculating risks.

    ECQ 4 - Business Acumen: The ability to manage human, financial and information resources strategically.

    ECQ 5 - Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals.

    Professional Technical Qualifications:

    PTQ 1 - Demonstrated strategic and transformational experience developing and implementing organization-wide strategies and solutions across subordinate organizations resulting in consistencies, efficiencies and improved service operations provided at the tactical level to high-level stakeholders.

    PTQ 2 - Demonstrated budget and contracting oversight experience for complex facilities management programs and projects.

    Education

    Applicants must meet the following Basic Requirements of the Office of Personnel Management (OPM) Qualifications Standards Manual for General Engineering or Architecture:

    General Engineering, 0801
  • Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics.

  • OR
  • Combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the physical and mathematical sciences underlying engineering, and (2) a good understanding, both theoretical and practical, of the engineering sciences and techniques and their applications to one of the branches of engineering. The adequacy of such background must be demonstrated by one of the following:

  • Professional registration or licensure -- Current registration as an Engineer Intern (EI), Engineer in Training (EIT)1, or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration.

    Written Test -- Evidence of having successfully passed the Fundamentals of Engineering (FE)2 examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico.

    Specified academic courses -- Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described in paragraph A.

    Related curriculum -- Successful completion of a curriculum leading to a bachelor's degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelor's degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance.

    Architecture Series, 0808
  • Degree: Architecture; or related field that included 60 semester hours of course work in architecture or related disciplines of which at least (1) 30 semester hours were in architectural design, and (2) 6 semester hours were in each of the following: structural technology, properties of materials and methods of construction, and environmental control systems.

  • OR
  • Combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the arts and sciences underlying professional architecture, and (2) a good understanding, both theoretical and practical, of the architectural principles, methods, and techniques and their applications to the design and construction or improvement of buildings. The adequacy of such background must be demonstrated by at least one of the following:

  • Related Curriculum: Degree in architectural engineering may be accepted as satisfying in full the basic requirements, provided the completed course work in architectural engineering provided knowledge, skills, and abilities substantially equivalent to those provided in the courses specified in paragraph A.

    Experience: An applicant lacking a degree in architecture must have had l year of experience in an architect's office or in architectural work for each year short of graduation from a program of study in architecture. In the absence of college courses, 5 years of such experience is required. This experience must have demonstrated that the applicant has acquired a thorough knowledge of the fundamental principles and theories of professional architecture.

    Education must be from an accredited institution recognized by the U.S. Department of Education. Therefore, provide only the degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Special Instructions for Foreign Education: You must show a private organization that specializes in interpretation of foreign education programs have evaluated the education credentials and deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing if selected. For further information, click here .

    Additional information

    Veteran's preference does not apply to AOC's senior executive positions.

    If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

    The AOC is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment. A candidate must test negative prior to being eligible for appointment into a position. The AOC will schedule, provide and cover the cost for the drug test.

    The selectee for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to become eligible for employment.

    The AOC is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification to data from U.S. Department of Homeland Security and Social Security Administration records, to confirm employment authorization in the United States. If selected, the documentation you present for purposes of completing the DHS Form I-9 is verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm

    The AOC is an equal opportunity employer and prohibits discrimination based on race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

    The AOC provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The AOC makes decisions on granting reasonable accommodation on a case-by-case basis.

    The AOC does not authorize moving or relocation expenses.

    All application materials become the property of the AOC.