Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Telecom Services field, situated in a dynamic, rapidly-changing call center, might be for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a long-term contract engagement, and can work in Chantilly, VA, this could be the Customer Service Representative position for you!Major responsibilities- Give exceptional customer service in a timely fashion- Field and send out send written business correspondence- Be a part of business development by by actively cross-selling and referring customers- Manage and place incoming telephone calls Requirements - Excellent computer skills- Excellent customer service and office administrative skills- Experience performing extensive research to resolve complex customer inquiries- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity- 1+ years of past relevant experience- Hands-on knowledge of Microsoft Office Suite- Answering Inbound Calls experience preferred- Call center experience- Command of customer service- Import customer service experience- Strong communication skills, both verbally and in writing- A consistently positive approach to your work that is rooted in a businesslike professionalism- Comfort and confidence when interacting with internal and external partners and clients/customersIf you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!-Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. (C) 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .