Systems Administrator

Systems Administrator

Hurlburt Field, FL Join our Talent Network

Chenega Agile Real-Time Solutions (CARS)

Chenega Job Title: Systems Administrator

Clearance: Secret Clearance

Location: Hurlburt Field, FL

FLSA Status: Exempt, Full Time, Regular

Summary:

TheSystems Administratorwill provide reach back technical support of an interactive virtual training tool for system and network administrators to accomplish Mission Qualification Training.

Duties and Responsibilities:

• Provide in-depth technical and engineering support assistance to help troubleshoot, diagnose, and document issues with the application throughout the lifecycle.
  
• Maintain smooth operation of multi-user computer systems, including coordination with network administrators.
  
• Interact with users and evaluates vendor products.
  
• Provide an electronic capability for the end user to send emails or messages alerting the Help Desk of any issues.
  
• Log, record, and action as appropriate with response time not to exceed one hour from the time the call/request is received.
  
• Maintain a trouble ticket reporting system that tracks volume and closure rates of user tickets to ensure timely resolution.
  
• Attend and/or facilitate product demonstrations at the request of the user community.
  
• Establish, maintain, modify, and administer system and user account policies as well as troubleshoot and correct system problems caused by group policies.
  
• Research, specify, estimate, and recommend the hardware required to support the intended server use.
  
• Assist in maintaining, sustaining, and updating the current architecture for on-premise application and assist with the DoD Risk Management Framework (RMF) process.
  
• Remediate and fix vulnerability findings continuously throughout the application lifecycle.
  
• Provide system administration using Agile methodology.
  
• Other duties as assigned
  

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• Associates degree in Cybersecurity or related field
  
• Bachelor's degree preferred
  
• 3+ years of experience in cybersecurity or related experience required
  
• Additional 2+ years of experience may be used in lieu of degree
  
• Experience with HBSS and ACAS required
  
• Possess baseline IAT-II certification IAW DoD 8570.01-M requirements
  
• Active secret security clearance
  
• The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief
  

Knowledge, Skills, and Abilities:

• Knowledge and hands-on experience in developing and implementing in Agile environment.
  
• Independent and self-direction skills are highly desired.
  
• Ability to solve complex problems utilizing creative thinking skills.
  
• Strong communication skills.
  
• Ability to critically analyze and understand the systems and communicate system requirements to leadership.
  
• Ability to travel CONUS and OCONUS as required.
  
• Ability to obtain and maintain OCONUS travel documentation.
  
• Ability to work nights, weekend, and holidays as required.
  
• Ability to maintain and keep a secret security clearance.
  
• Ability to obtain and maintain USAF CAC.
  

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

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