UX Researcher

Location
Rockville, MD
Posted
Aug 02, 2022
Closes
Aug 11, 2022
Ref
232270202208
Industry
Other
Hours
Full Time
UX Researcher Job Summary:

Sparks Group and a globally renowned company in McLean, VA have partnered to find a UX Researcher for a long-term contract. You can work fully remote from anywhere in the United States, but will be expected to work CT or ET hours. We're looking for a qualitative researcher with a passion for discovering and validating customer wants and needs. Your role as one of these researchers will require you to manage and to independently drive research and data collection on large initiatives. You will represent the customer within the team; this includes supporting and validating big-picture, 40,000-foot concepts to ground-level implementation without missing a beat. You will oversee evaluative and generative research mainly through qualitative methodologies, but some quantitative research will be involved. This could take the form of testing prototypes through user interviews, coordinating in-depth usability testing, mining user analytics, coordinating A/B tests with the in-house team and any other research needs that arise.

UX Researcher Responsibilities:
  • Execute small-to-medium-sized qualitative and quantitative studies with customers of digital products by gathering requirements, planning, designing, creating and launching the studies, and reporting on findings.
  • Support cross-functional teams who work in a human centered design model, focusing on the customer. Feedback provided will aid the teams in creating optimized products.
  • Work with product teams to understand needs and requirements.
  • Apply knowledge of research techniques to inform study design, script writing, etc., and execute the research.
  • Analyze feedback and summarize findings for the team.
  • Work independently in a fast-paced, agile, distributed environment.

UX Researcher Qualifications:
  • B.A./B.S. Bachelors degree in a related field.
  • Experience in digital research, consumer insights, analysis, and customer feedback listening tools, preferably within a human centered design or agile environment.
  • Experience designing customer research questionnaires / scripts.
  • Experience executing customer research.
  • Ability to adapt to changes in study schedule and scope.
  • Creative problem-solving skills.
  • Excellent verbal and visual communication skills.
  • Must be detail oriented with excellent organizational skills and have the ability to prioritize, show initiative and respond quickly in a fast-paced environment.
  • Must thrive in collaborative work environment and be comfortable seeking input from other team members.
  • Digitally and technically curious and savvy.
  • Self-starter; proactive; motivated.

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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