Duties

As an IT Project Manager, you will:

• Serve as the senior expert in IT project management and IT infrastructure with responsibility for operational and environmental management of Data Center infrastructure, including power provisioning and control and the configuration, administration, and support of hardware and software environmental management systems installed in the Data Center (power, cooling, floor space, environmental, leak detection, security and surveillance) to provide reliable, efficient and optimum services to NLM customers.
• Provide expert advice, counsel, guidance and instruction to employees, supervisors, management and vendors on a wide range and variety of complex IT infrastructure issues, and establish and maintain strong relationships with internal and external counterparts from multiple disciplines.
• Continually keep abreast of rapidly changing operational and technical information for infrastructure systems and the latest developments and best practices in the field of Data Center infrastructure systems, technologies, and services.
• Anticipate necessary future modifications to existing infrastructure, including software, hardware, and personnel skill sets, and assist in translating current and future and data center needs to proactively build and maintain data center capabilities suited to support evolving NLM needs.
• Train and mentor Section staff in basic troubleshooting procedures related to infrastructure events to ensure adequate staff competence during 24/7/365 data center operations.
• Oversee and manage all aspects of the physical security of the Data Center.
• Develop specific business continuity plans related to Data Center infrastructure and ensure plans include procedures for critical equipment and infrastructure elements such as emergency equipment shutoffs, power drops, HAZMAT, chemical spills, weather emergencies, earthquakes, and fire safety.
• Serve as subject matter expert and project manager on a variety of IT projects and studies, coordinating the efforts of the project teams in implementation of major programs, and serve as an authoritative source of state-of-the-art information in subject matter specialty areas.
• Develop plans to formalize the objectives of projects; monitor project activities for achieving agreed-upon milestones, verifying and validating cost projections, meeting user requirements, and delivering projected benefits.
• Represent NLM/NIH on committees, task forces, and other working groups concerned with operations, policy development, evaluation of administrative management issues, and other problems associated with IT systems and services, with emphasis on integrated data center infrastructure systems, technologies, and solutions.
• Recommend, justify and implement projects involving the acquisition of new systems; oversee the development of statements of work, technical assessment criteria for contractor performance; review contractor proposals and negotiate final technical contract terms and conditions; and analyze the benefits and costs of accomplishing work in-house versus through contracts.

Requirements

Conditions of Employment

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
• Applicants must meet all qualification requirements by the closing date of this announcement.
• Males born after December 31, 1959 must be registered with the Selective Service.

Qualifications

For all IT positions, individuals must have IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND You qualify at the GS-13 level, if you meet the following qualification requirements:

• You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: supporting projects for the acquisition or upgrading of data center infrastructure, software and services; interpreting IT policies, standards, and requirements; providing advice and guidance on a variety of IT issues; and analyzing and recommending resolution of issues associated with the configuration of IT and IT-support systems.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/11572805

Education

This job does not have an education qualification requirement.

Additional information

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

• This position is designated as a " non-emergency/teleworker " position and the selected candidate will be considered a " non-emergency/teleworker " employee. In the event of a closure, you must be available to telework or request leave.
• A one-year probationary period may be required upon selection/placement.
• PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
• NIH may repay certain outstanding Federally insured student loans to facilitate the recruitment and retention of highly qualified people. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
• A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
• A newly appointed or reappointed individual may receive a recruitment incentive. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
• We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s). Clearance of CTAP/ICTAP will be applied for similar positions.
• The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program ( E-Verify ). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
• The NIH maintains a tobacco free work environment and campus.
• Must be able to perform the essential duties of the position, with or without reasonable accommodation.
• Visit our Applicant FAQs page for helpful information on the application process.
• Visit our Total Compensation page for a detailed look into the benefits, awards, leave, retirement and other incentives employees may receive as part of a rewarding work environment.